Reviews

I used to be patient here and had been seen by Dr. Pels. While she is really good, the office staff is not. In fact they are rude and not helpful at all. Also it seems that if you are more than 10 min late now your appointment will be cancelled so make sure you are not late! I think I will just find another eye doctor.

Dr. Carrie and Dr. Laura are two of the BEST optometrist. They both truly take pride in their degree and it shows for sure! They want the best for each and every individual. I’m not saying this because I’m an employee but I’m giving a 100% honest review. I highly recommend them to any and all of my family and friends!! The NEW office is absolutely BEAUTIFUL & the NEW optical area has so many options to choose from!

Dr Tillman is amazing best eye doctor I've ever been to, very caring and amazing staff.

Very happy with my experience! The optometrist was very polite and professional, and the place is very clean and organized. Julian was great to work with, he was patient with me as I chose my frames and explained everything clearly.

My grandmother had the best experience. She was nervous at first and everyone through the entire process made her more and more comfortable. She says she would rate the care and experience 100,000 stars. You definitely don’t have to worry about your loved ones in this care facility. So patient and kind!

Eye exam was terrific and professional. It was very quick and easy. However, optician staff do not prioritize patients/clients by appointment or arrival time and I was not able to get new glasses for my new prescription. It is highly unlikely that I would return to this understaffed or under-organized location for any reason.

I been going to Italy Optical for 25+ years. Mr Joon and all the staff are very professional and have exceptional customer service. Dr. Drezek is very good too. He listens to your needs and is very helpful with exceptional cudtomer service as well. The prices are reasonable and great quality with a large selection . I wouldn't go anywhere else. I have recommended my husband and daughter to them.

TLDR: I found Siavath Assar to be an utterly incompetent optometrist. His diagnosis was completely wrong by a huge magnitude. He had me try on a single soft contact lens, and when I couldn't see clearly with it, he simply concluded that I am not able to wear soft contacts to correct my vision, and my only option was hard contact lenses or glasses. After going to an actual, competent optometrist at Stanford, I was fitted with a much different soft contact lens prescription and am seeing 20/20. Details: Assar is not knowledgable about contact lens fitting, and did not take any time to properly evaluate my case. I've had LASIK/PRK, but still need glasses or contacts to correct the residual refractive error. Assar gave me 1 contact lens to try on in his office, a +1.75, and when I said I could not see clearly at all with this prescription, he promptly concluded that I would not be able to see clearly with soft contact lenses, period. That I should just get used to wearing glasses anyway as people would need them as their eyes age. At no time did Dr. Assar try a different prescription on me before his erroneous conclusion. To boot, he had the audacity to charge me for a "contact lens fitting," when he did none of the work! His false diagnosis was devastating as I find wearing glasses all day everyday quite uncomfortable and annoying. I went to a different optometrist at Stanford, who, on his first try, gave me my proper soft contact lens prescription of +0.50. With this right prescription, my vision is extremely clear and crisp, and I could comfortably wear the soft contact lens all day. I'm so glad I did not trust Assar. His diagnosis / prescription was so completely wrong. As you recall, he had me try a +1.75, when I only needed a +0.50 to see 20/20. The degree to which he was wrong is alarming.

Very happy with the services and the prices.

This place is a FRAUD. Don't believe anything your read. I left a very honest bad review for this office last week and it was removed. DON'T BELIEVE WHAT YOU READ. THIS PLACE SUCKS! MULTIPLE COMPLAINTS FILED!