Reviews

Excellent! I've been going to him since I was about 16 years old. Never an issue. Great place to go for your vision needs.

I’ve been a client for several years and wouldn’t go anywhere else for my eye care. Dr. Olson and Mary Jane are prompt, friendly and professional. Thank You!

Bought a pair of $450.00 glasses in January that already broke! Went back to Walmart vision and the manager Eugenia Goncalves took a try on pair off the try on shelf and put the lenses in that frame (the used frame)!!! This was a week ago. Well just went back because frame already broke. Eugenia (manager) was very rude and gave me her business card to call her manager which to find out it’s the store manager. I went to the service desk and asked to speak to a manager and Timothy the support manager came and didn’t do a dang thing. He said that he would talk to her about it then walked away. This customer service experience was terrible!!! Eugenia needs classes on customer service ASAP!!! I will be telling everyone not to buy glasses from Walmart.

The experience was horrendous with the optometrist she was extremely rude and overall miserable. her primary focus was getting out by 430 even though they closed at 6. My son had a eye and his first contact exam she didn’t teach him how to … More

I should have stuck with my initial intuition with how people reviewed this place. No matter if it’s more convenient don’t bother coming. Waste of time and money.

Hey I would just like to mention that BOB everday I came in was always so helpful, and would go out of his way to help anyone there. Very professional and just great customer service experience. Not to mention affordability was really the main reason that I came in so that’s also great!

In the middle of a very bad day, my glasses broke. I was unable to go in myself, but husband went in hoping they were fixable. A lovely lady said 'no problem, 10 minutes' and proceeded to fix them. No fee at all. We were both shocked … More

The glasses I received were not the ones i expected. The lenses were polished when i asked them to be opaque. Now i see constant light reflection from my peripheral vision. The arms and temples are made out of cheap stainless steel when i … More

Excellent customer service. Have Parking. The MassHealth Plan Cover. Nice and professional staff. I recommend 100% to family and friends. Is my favorite place.

Be sure to confirm any co-pays you might have to pay with both the eye clinic, and LensCrafters itself. to my shocking surprise after I was told my insurance would cover everything but $39 for my sons glasses I was told by LensCrafters that this is only for the frames and not the lens and therefore the bill is $340.!. People are nice. Just need to do a better job communicating things like this over the phone.