Reviews

I love Dr. Weaver and his staff! I've always had good experiences there. He did cataract surgery on both my eyes and it was amazingly simple and easy and I hope anyone who needs it done won't hesitate to go there. The day after each surgery I was thrilled to be able to see so good after so many years and he was just as thrilled for me. He loves his work and it shows. His photography of Kentucky is outstanding as well.

I came in 15 mins B4 2 o'clock appointment a gentleman walks in 10 mins after me say got a 2pm appointment. Some how he gets seen before me will not be coming back here

I arrived at 10:30 per my scheduled appointment and was told I had made no appointment, that there was 5 people in front of me and that it would be a long wait. … More

Waited 1 1/2 hours for my appointment.

Absolutely wonderful! Front the front desk to the doctor I felt relaxed and welcomed! They were supper accommodating to my little one that had to accompany me. They had an awesome little play room for her and were super nice when she had an accident. The doctor answered all my questions and was super nice about everything!

THE BEST KEPT SECRET IN LEXINGTON!!! 1) PERFECT SERVICE!!! Oops. Yes, I used the "P" word but . . . IT'S a FACT!!! Dr. Costa and her curated staff (Marissa & Lexi!!!) ARE consummate PROFESSIONALS!!! 2) EXCELLENT PRICES!!! Dr. Costa has every optical place in Lexington BEAT!!! Highest quality for the most competitive prices!!! (STOP PAYING HUGH AMOUNTS w/your expensive insurance) after YOUR insurance pays what? 50, 60%??!!! For YOUR OVERPRICED FRAMES!? LENSES!?! 3) HUGH SELECTION!!! No worries here!!! She has all brands. If you don't see it; it can be ordered. (ask Marissa for help with styles & fits! She picked out MINE!!!) 4) Insurance? Dr. Costa has the FINEST service HERE!!! If you're not sure? CALL. (Marissa usually answers!) They can usually check for you! (Marissa CAN) They DO call right back!!! (Marissa DOES) YES!!! Dr. Costa took my MEDICAID!!! (NOT A MISPRINT) She took care of my eye exam (Lexi first!!!), frames, lenses, etc. I did not have to pay anything with my Medicaid plan!!!??? 5) CALL Dr. Costa's office BEFORE you call or go to your cruddy, overpriced glasses place. She is a TRUE, GENUINE, CERTIFIED OPTOMETRIST!!! She took lots of HER TIME to educate me about eye care, health, maintenance, etc!!?? (Lexi will check your eyes with their state of the art gadgets!!!) 6) PREPARE TO BE KNOCKED OUT!!! THE BEST OPTOMETRIST IN LEXINGTON!!! 🌟🌟🌟🌟🌟🌟 (YOU TOO MARISSA & LEXI !!!!!!) 😆😁😎

In all my 28 years of wearing glasses Vision Thru Design provided me with the most thorough exam ever. Dr. Costa was great to work with. The people working counter were great and helped me pick out the perfect frame for my face and style. I’ll definitely be coming back as long as I live in the general area.

Awesome customer service. Kudos. To William and Emily. Job well done. Please make sure they know, how much they are appreciated, and a great assess to your business. Cant wait for the next year, always a pleasure. Thanks God Bless!!! Have a great Holiday, and a prosper New Year

So, I had this not-so-great experience at EyeGlass World. Last August, I got these glasses. Right off the bat, they didn't fit well, pinching my face and leaving marks. I went back twice to get them adjusted. Fast forward to now, the frames just broke while I was at work. I went back to the store, and this manager, Emily, tells me it's basically wear and tear. Then, she drops that since I bought them over a year ago and the staff from back then are gone, it's not really their problem. I've been wearing glasses since I was a kid, and I've never had a pair break this quickly. Emily gave me two choices: buy a new frame or get an entirely new pair with a fresh prescription. I asked if they could replace them for free, especially since the fit was off from the start. But Emily was like, "Your insurance expired last month," and added she wasn't the manager when I bought them. What got to me even more was how she acted. She'd be all smiles and chat with other customers. But with me? Total poker face. And it's not the first time. On a past visit, I noticed the same thing. When I asked for her name, she was like, "It's Emily, and that's all you need to know." Seriously? Anyway, I'm still figuring out what to do about my glasses. Will keep you posted.

William was very courteous & helpful in selecting my glasses. My husband went back a week later for prescription sunglasses & was fortunate to work with William too. Very good prices & quick delivery on glasses. I would definitely recommend Eyeglass World to family & friends.

The customer service at the Lexington Green LensCrafters is exceptional. The customer service representatives are always friendly, courteous, and put in extra effort to keep me apprised of my orders. The staff work as a team and make this location a staple of what customer service should look like. 💯 …