Reviews

No capability to help a patient in an emergency. Shame on you

Dr. Tanner & the team at Abell Eyes are nothing less than amazing! Dr. Tanner's knowledge and ability to put you at ease, combined with the friendly staff and state-of-the-art technology, create an exceptional experience. It's evident that they prioritize both expertise and patient comfort. Being able to see again is a remarkable outcome, and i hope this review reflects their commitment to excellent service and advanced eye care. Thank you so much! - Jay😃

I recently had cataract surgery performed by Dr Giltner. Not only did he come in prior to my surgery to see if I had any questions but he also took the time out to ease any fears that I was having. The staff at Abell Eyes are great. They are very friendly and make you feel welcomed and not just another number or dollar sign. So, if you are considering having cataract surgery I highly recommend Abell Eyes and I promise you that you will not be disappointed!!!

I had a great experience at Abell Eyes with cataract surgery. Dr Tanner was great. He took time to explain everything and answered all my questions. I LOVE my results. Everyone working there was professional, friendly. I highly recommend Abell Eyes and Dr Tanner

Thank you!

Best Place I’ve Been To Hands Down! Everyone is so friendly and nice! The front desk workers greeted me immediately and got me in pretty fast for my appointment! The techs and Both doctors ( The McMillan’s) were outstanding! They both helped me heal my Cornea Abrasion within 2-3 days And were extremely nice! Love this place!

Great customer service. All the staff I encountered was phenomenal. Will definitely recommend this place to others. I had an Awesome Experience. Very clean and well kept office.

I’m not one to write reviews unless they’re a good experience, or a really terrible one. I received a bill from Simpson Optical about 3 months ago for some things that weren’t covered by my Insurance. No big deal. I called to make a payment and was on hold for 32 mins. Sorry, I can’t wait that long. Next month bill comes adds $5 service/late charge - immediately called again to make a payment - again waited 41 mins. I don’t have time to wait to make a payment. So, I get a bill today it’s now $15 in service (fees). Explained the prior experience to the 1st person I get and she finally took my payment instead of sending me to the “business office” but company policy would not let her remove the fees and stated we couldn’t schedule appts until the full amount was paid. No problem, I am paying the bill, but will take my family of 4, who have been going to Simpson for 17 yrs., to one of the doctors who left from there a while back. From what I understand, this is what happens when corporate buys out small firms. I will never recommend Simpson to anyone, because to lose my business over $15 is absolutely a new kind of stupid.

The service was professional and staff was polite and caring. I am a new patient and they made me feel comfortable with the process. They did what was necessary but didn’t run unnecessary test. I will definitely make this my new vision care facility. A friend recommended Dr. Santos and I’m glad she did.

I have been going to the Hamburg Vision Center for some time now and have never been disappointed. Entire staff is very friendly and give you a warm welcome every time. Dr. Santos is amazing and truly knows her profession and it shows. She is extremely detailed in her examinations but also very personable. After you have met with her you feel you have come away with a good deal of knowledge/understanding about your eyes. Vision care at this facility is of the highest level and all are very professional.

I absolutely love Dr. Santos and her staff. They are always very friendly and extremely helpful when making choices for new frames and lenses. They have a great eye for what looks good on you and make the experience one to tell your friends about. They have the best equipment and are very thorough. I definitely trust my eye care to her and recommend them to anyone looking for a comfortable environment with professional and knowledgeable staff.