Reviews

Dr. White is amazing. So patient, competent, and compassionate. She removed a huge cataract from my dog's left eye. Words alone can't express how wonderful Dr. White is.

I visited Avenue Eyecare for a check up and was seen by Dr. Megalla. The office was really clean and Dr. Megalla was so helpful in answering all my questions. They made sure my glasses were perfect before giving it to me and the experience was overall exceptional! I will definitely be going back!

I've had great work done by Dr. Chen. She also did my wife's cataract surgery and it turned out spectacular. Highly recommended.

My little son needed new frame and I wanted a specific brand for kids, the staff there with patient and high service standard take care of our needs and order more models for my son to choose his new frame..at the end my son said, "mami I like this place"...if son is happy mom is Super happy. Thank you!!!

If I could give 0 stars, I would. My husband went in to get his vision checked and the Dr. told him that his vision was fine and that he was just getting old. He is in his early 30s. Come to find out, my husband has a retina detachment that we had to go get looked at by a retina specialist after seeking a second opinion. Definitely not pleased with this Dr. or visit. Would not recommend.

Dr. Stimac was very welcoming, courteous, warm and engaged me in friendly conversation prior to the examination. He was very professional and efficient with each aspect of the examination.

Excellent care and results. Dr. Mark Gallardo has vast experience. The entire staff was excellent. Thanks to all but especially Dr. Gallardo. El Paso is blessed to have an excellent doctor.

Dr. Nirenberg and his team have provided patient care to myself and family for more than 20 years. When an issue has arisen, be it medical or misunderstandings with a third party, he and his team have addressed it and been transparent with their patients.

Met Dr. Grover yesterday for the 1st time. I highly recommend him. He was kind, professional and his expertise was what I was looking for. Great office and staff. Thank you Melissa as well for also for making me feel so comfortable.

Lines are uber long for pharmacy. Their former OB/GYN didn't tell me she moved facilities, when I made the appointment nor when she moved. Super unprofessional. They also need a separate number from their general one because it did take a while to reach this specific facility. The machine hung up 3 times. Then it's the 2nd time the receptionists are rude. The first time, my doctor told me I can go in at anytime for a weight check in (thyroid issues) during the day of my appointment (obviously within their operation hours). Apparently it's not a thing and the receptionist wanted me to reschedule. The security guard got a higher up for me and they said they could in fact do what my doctor told me first. I don't get why the receptionist was being difficult. Today, I had an appointment at 2:50pm for a TB test (ive never had one). I am unable to drive, so I set to order an uber 40 minutes before my appointment to ensure I get in on time. Unfortunately they didn't have enough drivers, but I called Kaiser ahead to let them know if I can still make it and they said yes as long as it was no more than 15 minutes late. I've been waiting for an hour and no ones called my name. I go to the receptionist and she said my only option was to reschedule. I explained what they told me over the phone. She asked me where I was going to get them read. Since I've never had a test before I didn't know what she meant by that so she proceeded to give me their business hours. I asked her what she meant by read and she just kept saying, "you need them read. Where are you going to get them done?" It wasn't until way after she explained what "read" was to me. Honestly I felt like she made me feel stupid based on her tone., even more considering I'd never taken a TB test before and my anxiety made me more nervous. I've never had a receptionist do that. I think if it was an issue to begin with, they should not have told me I can make an appointment for a Friday. Or they could have told me "10 minutes would be too late, let's reschedule." Not let me sit for an hour after they said they could still see me. Having anxiety, I felt like I had no type of help both times. This location is closer to my home but I think Downey has treated patients better in terms of receptionists. The nurse who did help me was super nice and I'm thankful she took time to see me.