Reviews

It was really nice that Dr Richard Palacios took his time to thoroughly explained my eye examination procedure and answered my questions.

I would like To make a huge shout out to Suzan & ishiah For there great customer service and outstanding line of communication they made this experience easy & very pleasant as well as enjoyable Thank you guys for all ur hard work great customer service & great staff As well as the doctor This doctor Went above and beyond and took his time & was very interactive When it came to my treatment Answered Every Question I Had Beyond Far the best eye doctor I even seen None of them Rushed us nor Were they pushy but rather respectful & curtious and went that extra mile to help us get the best deal !!!! Highly recommend

Quick, easy and as always a friendly and welcoming experience . Everyone is easy to talk to and I didn’t feel awkward or scared to ask questions even . The seclusion was also really good I found myself struggling to pick just one pair of glasses . Overall a great experience and definitely coming back

Chris and the women with the great eyebrows were amazing and helpful in helping me select the right frames for my face. Chris sped up the exam process with his humor and welcoming customer service. If he’s not a manager, promote him, and if he is, give him a raise because he’s amazing at what he does. Also this location has great selection in designer frames and the doctors are great as well.

Ohona was super helpful. Made great recommendations and prompted a great offer / sale at time of purchase which I took advantage of. She's a credit to your staff and deserves special recognition. Thanks again!

Got an eye exam here and glasses. They called me a week later to pick up my glasses. They came in fast and also great pricing. I recommend to get your glasses here.

The employees/Manager don't have respect for you. Also we can say what we want about the place because they gave us a bad customer service and bad attitude. I will never come back to this place to spend money to buy glasses and the manger was screaming in my face while we where talking just because i did't understand they did't have the patience to help me.

Brittney is a phenomenal, professional, informative employee I met by far. She answered every question I had & was very knowledgeable of all brands & everything optical. The location & atmosphere felt very welcoming the place was well organized, & Ms.Brittney acknowledged dozens of customers as they walked in & engaged in everyone’s needs. Thank you very much! have a bless life.😊

We have always been very pleased with our experiences with Dr. K we've been seeing him for over 10 yrs. We love his staff and never had any problems. I scheduled an appointment for my daughter with Dr. K, but as it turned out she did not see him. Last Friday the office was slammed with patients. We were NEVER informed of a delay nor that we were NOT going to see Dr. K. That was a bit disappointing since we have high regards and recommended his services to friends and family. We were called in and to our surprise it was NOT Dr. K. The other doctor was very nice, but a bit rushed. Just wondering now how to schedule an appointment with Dr K. if specifically asking for him doesn't work or you might have to wait hours to see him. Really disappointed, Good Luck y'all.

Dr. Katzaroff always makes sure the new prescription will not only correct my vision, but corrected to my comfort level by listening to my concerns and addressing issues. The staff here is always friendly and professional. They are busy so make sure you make an appointment and give yourself some extra time before you schedule things afterwards.

I don't want to age myself, but I've been coming to see Dr. John A Katzaroff for over 20 years. He's the nicest man and has been there with my throughout my optometry journey. I still remember being 12 years old and having the receptionist teach me how to put in my contacts for the first time. Anyways, now that story time is over, onto the review. You easily make an appointment in person or by calling the office. The contact exams are $109 and the glasses exam are $69. That is their amazing Costco membership price. Once given your glasses prescription, you can order glasses in the eyewear department or take your prescription and order elsewhere but I always get my glasses at Costco. They order them for you and come very fast. Today at my exam I learned I don't need contacts anymore since I had been wearing them originally for an eye condition I had called amblyopia. I was given a prescription for glasses just in case I want to get them in the future but I am going to try without them for now. I always looking forward to seeing Dr.Katzaroff. See you soon, but hopefully not to soon