Reviews

I've cycled through many optometrists and many pairs of prescription glasses since a teenager so when I got my first pair from Dr. Chriqui and it lasted 8 years!...that's proof of time tested...right? If time tested is not convincing enough, then the new office on Plummer St is full of new equipment, spacious, clean, minimalist designs and inviting. Although I've moved away (faarrr...away!), I'm willing to travel back to see a warm, experienced and trusted Dr. Chriqui, Dr. Vale, and their staff -- Amy and Summer. Spend a little more...they are your only eyes and it's worth it...because Dr. Chriqui will prescribed your prescription "accurately" on your first visit. Disclosure: I'm just a long time client and not being paid for this review.

Mariah (manager) was very friendly and helpful. She advised us on the risk of the potential damage to the plastic frame when the glass lens is being replaced. The technician who did the job is very skillful and actually replaced it without any damage to the frame! We really appreciate the excellent service at this location.

People who give great reviews here probably need glasses 😄 Seriously this place will rip you off. They give you 50% off till they find out you have insurance and then charge you full price. If you take back the glasses for scratches that happened when the lens falls out they'll put the lens back in but won't fix the scratches because you didn't buy the protection plan and it just became over 30 days since you picked them up.

My review is for the amazing customer service I received at Northridge Fashion Center LensCrafters location. Oddly enough, I actually didn’t have an eye exam nor did I purchase glasses there, but I will in the future. My eyeglasses got bent and one of the screws was loose. I walked in inquiring about buying a screw kit so that I could attempt to tighten it. The employee, Ali, behind the counter took a look at them and saw what my issue was. He asked me to take a seat and he let me know he would be right back. I waited a few minutes and he came back with my glasses. They had attempted to bend them back into place and they tightened the screws! They were as good as new. I asked what the charge was and he told me that there was no charge. I was honestly pretty shocked and was super appreciative of the efforts of Ali and the team. Thank you so much!

Dr. Winston and his staff accommodated my appointment expeditiously through a busy office schedule on a Friday before the Thanksgiving holiday week. They took time to answer all my questions and I am well satisfied with their work.

Wonderful Doctor and staff. Personal, caring, and professional. I had not been since just before COVID but everyone still knew me and asked about my family. Dr. Winston was thorough and discussed new lenses that might be more effective for me. Everyone was aware of insurance coverage and made sure recommendations aligned with coverage as much as possible. I appreciate that there was no pressure to purchase glasses that were outside my coverage. I would recommend Dr. Winston 110 percent!

I recently had the pleasure of visiting Winston Mark OD for an eye examination, and I must say, it was a truly exceptional experience. From the moment I walked into the clinic, I was greeted by a friendly and professional staff who made me feel welcome and at ease. Dr. Winston Mark himself is a highly knowledgeable and skilled optometrist. He took the time to listen to my concerns and thoroughly explain each step of the examination process. His expertise and attention to detail were evident throughout the entire appointment. One aspect that stood out to me was the state-of-the-art equipment used at the clinic. Dr. Mark utilized advanced technology to assess my eye health and provide accurate prescriptions. This not only ensured a precise diagnosis but also made the entire examination more efficient and comfortable. Moreover, the clinic's atmosphere was clean, modern, and inviting. The waiting area was well-maintained, and the examination rooms were equipped with comfortable chairs and up-to-date equipment. The overall ambiance of the clinic contributed to a positive and relaxing experience. Overall, my experience at Winston Mark OD was outstanding. Dr. Mark's expertise, the advanced technology used, and the exceptional customer service provided by the staff all contributed to a top-notch eye care experience. I highly recommend Winston Mark OD to anyone in need of professional and comprehensive eye care services.

Went in there looking for Oakley frames and found the best fit for me, there’s many to choose from so you’re guaranteed to find the ones that fit you best! Employees there helped me to their best abilities and are super nice and helpful! Highly recommend going here then anywhere else.

I wanted to give a shout out about the great customer service I got at the Northridge store. Annie assisted me with my eyeglass selection helping me to find replacements for styles that I really liked and wanted to stick pretty close to. After that she helped me find my benefits which has actually change to another service provider. If I was made aware of that by my employer I didn't remember but Annie found my benefits. Then she went to work to optimize my benefits to minimize my cost for one pair of standard glasses and one pair of sunglasses. I couldn't be happier. Please make sure that Annie sees this and thank her again for her incredible customer service. John

I’m not sure of the name of guy who fixed my glasses but he was super friendly and made my experience great! The girl at the front desk was also very professional and very helpful when I came in. I will definitely come back and highly recommend anyone to come here!

The Doctor was very through and answered all my question. He explained everything with care and in a way that helped me understand what was going on. Over all, it was one of the best eye exam experiences that I have had.