Reviews

I just moved to the city and am incredibly grateful to have found this provider. I felt very well taken care of, the staff is friendly and so helpful. Dr. Chung was thorough, concise and informative. I didn't think I could get better eye care than my last provider, and this place blew me away.

Dr. Chung and her staff are the best! I love this place. Dr.Chung explains everything and answers all questions in detail. The staff is amazing, comforting and helpful and it’s clean.

This was my first visit and it was absolutely wonderful. The staff was very courteous and professional. It was also very well organized and there was no wait. I got called in to have my eyes checked by the assistant. Then I was taken to a separate room to get other tests done. Then I saw the doctor, who was extremely knowledgeable and had wonderful and super professional bedside manners. It was determined that I needed to get a laser treatment done for the prevention of glaucoma. It was done very quickly and seamlessly. The whole experience from start to finish was wonderful and I look forward to continuing my eye care over here.

I was ushered into his office and the first one to speak. He said "sit it the chair" and there were three chairs, I picked the wrong one. He said your 71, as though it was herpes, told me my eyes were "pretty good". I asked about my nevus and he said "all we really focus on in people your age is glaucoma and macular degeneration". I wouldn't call him friendly. I don't think he likes old people. I don't either. I have a feeling though, if I were in need, he'd be the one to see.

LOVE, Dr. Rubinchik!! 😚 He's friendly, hilarious and every time I have an appointment with him, I find myself very excited. 👨‍⚕️ I also love the fact that he is humble and down-to-earth. I love Dr. Rubinchik!! 🤗 5 stars are not good enough for him... …

As I entered the office I saw the sign "Be Kind Always". Thank you team for your kindness, professional demeanor & great knowledge of eyewear. Dr Susan Shields thanks for providing a comfortable examination with clear communication- you are a good listener!

Great experience at this clinic. Went for a basic DMV exam. Everyone working there was kind, patient, and efficient. Definitely would use this clinic in the future.

The Doctor and staff are extremely efficient, knowledgeable, courteous and helpful. They made every visit special, warm comfortable and pleasant like a family. The wait time is little to none. I will be bringing my kids. Go check them out, you'll be very happy.

I came in today and had a great experience. The front desk person was very welcoming and informative. The doctor was very kind, he answered and explained all my questions and showed professionalism.

Unfortunately, customer service is very poor. The lack of employs and clients. People are not communicating with their clients even when you come in person. We called and walked in looking for the owner but no answer. My glasses were not suppose to be drilled in but wilted in. Also, I was unable to see since May 2, 2022. I had to pick up my glasses from another location from where I dropped it off at. Which was linden Blvd and I dropped it at starrett city location. Which was a major inconvenience to leave my job to go with out seeing. I do not live in NYC so I have to travel to work from CT each day. I never received my refund. Nor did they tell me that 50 dollars will be taken out of my account on Friday when I came back for res. This is very stressful and unfair to the people in the community. I would like full refund! Communication matters! I wish that this company can do that for elder in the community at least. I do feel that my glasses should be replace with the frames and lens that was from my previous glasses. Okay you given me a free pair of SV but those do not come with transitional lenses. In fact my charriol glasses had.

I’m sure everyone has their own experience but i have received nothing but amazing service Everytime i walk in to the optical. Jenny at the front is the best and my favorite 🧡 she is very patient and understanding. I always tell her i am the most indecisive person. And she never cares. She always lets me try on whichever and how ever many glasses i want. She doesn’t rush you or make it seem like you’re making her job harder. And she’s very honest and what frames actually look good on your face. I chose 2 frames 1 regular pair and 1 pair of designer Gucci. She did not push me to get 2 pair or force me to get the designers. She simply wanted whatever i wanted to do and that’s what i like. It’s a cute little office but they definitely do take their time with you. And i even got some surprise gifts from them. They really do take good care of their clients :)