Reviews

They charge very high prices — $1,165 for a routine eye exam - so be aware. They are not necessarily upfront about it. Despite that, I wouldn’t give them a one star review, except that my daughter went to get a prescription for her glasses and they gave her the whole eye exam and charged this price too, even though my daughter had no eye issue and clearly didn’t need such an exam at 18 hey years old.

9/21 The treatment on this day was very kind and gentle. Nurse (Jieun), were you happy while you were with me from start to finish? The heart of service was conveyed to me through love. I've been treated several times, but this was my first time seeing Nurse Ji-eun. I'd like to thank her once again.

The staff who schedules your appointment does not listen to the patients concern or need to see the doctor. This is the second time I have had a situation where I am given an appointment to basically go in and pay the $50 copay and be told nothing can be done at the time of visit or by the doctor who will see me. I suffer from a sty recurring condition, by now I know what the doctor will need to do for me, I explained my situation and what I needed from the doctor. I was offered an appointment at the Astoria office to only take the drive from Bayside and be told by doctor Nissirios he only does the surgery at the Bayside office. Back at the end of July I had the same sty situation I called to see Dr, Nissirios, he was on vacation and wasn’t going to be available for about a month, I asked if Dr. Mahadev can do the procedure, I was told she could, I go in and as I am explaining to her that my sty is back she says, “oh I don’t do the surgery, I will give you antibiotics to treat it and come back in 2 weeks” . At that point I figured I wasn’t wasting my time to come back when obviously my issue and concerns is not a priority to the staff. It is very frustrating to be dealing with an uncomfortable condition I have no control over and to have to be at the mercy of a professional who’s staff does not prioritize your health or well being.

All staff members were polite and acknowledged every customer entering the establishment and gave great customer service throughout the in store visit. My appointment started on time and the doctor was very knowledgeable and took time to answer my questions. The associate (Linda) assisted me with my contacts and glasses purchase. She was very attentive and took the time to explain the different technologies and prices per lenes available for my prescription glasses and the insurance/discount options. The explained discounts allowed me to add a very needed updated pair of stylish eye glasses along with a supply of contacts. Thanks kindly...🤗

This eye doctor is really friendly and professional! The entire office makes you feel very valued and the care is great. Very impressive

No appointments out six months. when I called to set up my appointment from a doctor's referral, they said I guess we'll see her. unprofessional, we canceled.

Excellent eye care clinic. Warm and friendly environment. Sage took excellent care of me with check in and various tests and eye photos. Dr. Makadia is extremely knowledgeable, personable and takes the time to explain your eye health. I didn’t need glasses but have purchased them from Blink previously and had personalized help picking out glasses.

I've been a patient at East West Eye Institute for over 30 years. The doctor's are excellent, however, my recent experience with the front desk office staff at the Gardena office has been extremely frustrating due to their incompetence. They are the most unprofessional I've dealt with of any medical office front desk. Over the course of three working days, I've called the Gardena office numerous times during business hours. Each time I was either placed on hold and never helped or my call rolled to the answering service. I would leave a message and never receive a call back. This is unacceptable and changes need to be made. Management needs to do a better job of training staff and implementing new processes/procedures to improve this poor service. Otherwise, you will start losing long time loyal patients such as myself.

I took my son for a full, health, eye exam, which is only $25. Both the optometrist and her assistant were friendly and informative. Although I went on a busy day, constant walk-ins, they were attentive to each client. There are several eye … More