Reviews

I've been going to this location for about 15 years. I like Dr. Phillip DeSantis. He's personable with bedside manners. Same with his son, Dr. Paul DeSantis. I consulted with Kathy who found for me these beautiful plastic frames for $17. I like light weight glasses. Kathy was profession and sweet each time. Thank you Kathy.

Close to home.

After reading the one star reviews its evident that I made a wrong decision going to this doctor. Here's how he earned my one star. The dude went in and touched around my eye with out washing his hands nor did he have gloves on. No warning just went in I guess to get a better look. This was after he touch the folder the front desk girl touched. After he touched his computer and mouse to check my eye pictures. Who knows what he touched before he got to my eye. There's a sinks in the office for a reason. There's gloves on the desk for a reason. Use them, that's an order.

One star is being generous...I had a refraction done at the Eyeglass World location on St Lucie West Blvd. Making and going in to the appt, I made it clear that it was just for a test for eyeglasses (refraction). When I went into the exam … More

Dr & staff are very rude even though this Dr. does not work for eyeglass world he is independent through Gulf Coast Optometry I will never ever use this office again the Dr did not give me my RX for my contacts so I called Friday to get … More

Pros: convenient business hours, friendly and helpful staff, great communication about appointment times, and wide selection of eyeglasses and contacts at really reasonable prices. Had a very wonderful experience with America's Best over the past month. I've used other chain stores that shuffled you in and out as quickly as possible, but here I felt like everyone was invested in making sure I was happy and well taken care of. At the first appointment, the ladies at the front desk helped me work through figuring out my insurance info. The tech was personable and efficient. The doctor answered various questions I had about the changes in my vision. Then, Donna was incredibly helpful in getting me my eyeglasses ordered, insurance worked out, future appointments set, and just generally friendly and chatty. When I got to pick my glasses up a week later, they were willing to make all the adjustments I needed until I felt that the fit and look was perfect. Lastly, the final appointment to follow-up for my contacts was quick and painless: they confirmed the fit and my preference for that brand, Donna helped me order for the year, and life is now great!

Wow, where do I start, I went to three other eyeglass places before I landed here at American best, they took a copy of my prescription and sat me down with Kayla, she really went above and beyond, answeranswer all my questions did not be around on pricing she told me straight up and took her time to help me and my wife out, I really liked how comfortable I felt. I definitely recommend them and ask for Kayla.

Donna was such a good help! If you need help looking for frames she’ll definitely assist. Also, if it’s busy you’re gonna wait at least 15-20 minutes after your scheduled eye exam time but other than that it’s a breeze!

Very nice office building in a great area. Dr. Erbe is very professional, very down to earth and absolutely beautiful. Really happy I found her. My only issue is with her staff.They don't like to work and if you call with questions or concerns they treat you like you're bothering them and are extremely rude. Dr. Erbe and her personal professional work ethic is great though. Thats what matters

Called to make a new patient appointment for my daughter. The woman that answered the phone was so rude and unhelpful that I ended up not making an appointment. She stated that I had to contact the insurence which is not true. Poor work ethic seems to run rampant at this practice according to the other reviews. If they're that rude on the phone I don't want to waste my time taking my daughter to a place where the staff is unpleasant.