Reviews

The doctor didn't explain any changes in my prescription. I had to ask HIM what kind of contacts he gave me for the trial pair. Offered no help when stating that I couldn't see anything without my contacts in. Find somewhere else to go. Walmart did a much better job.

I'm having an allergic reaction in my eye. Its burning like crazy! I went in to see them today and they prescribed me an eye drop medication. I went to pick it up a few hours later (when work would allow) and the pharmacy said nothing had been called in. Now the clinic is closed (30 min earlier than posted) and I'll have to suffer another night. I'm done. This is the second time they've forgotten to call in my prescriptions. Completely a waste of money today. I'm finding a new clinic.

I have so many good things to say about this place! The customer service is phenomenal and Doctors Steven and Alan Jackson are extremely knowledgeable and have excellent bedside manner. Dr Steve Jackson performed surgery on both of my eyelids and I wouldn't trust anyone else to perform the same surgery. I've been going to Cottonwood Eye & Laser Center for 11 years and unless I move away from Utah, I don't plan on it changing any time soon.

Staff is very unprofessional. I have called several times to speak to my doctor regarding my contacts with no call backs. Been trying to get these contacts for 3 months now. Tried billing the wrong insurance after I told them several times which policy to bill. Wendy in their office is a pathological liar....

I'm not sure how they are in business. The staff members I have interacted with have been unprofessional, haven't returned calls, and often can't even log in to the computer system to access my file. They have consistently made mistakes: overcharged me and sent me the wrong contacts in the mail. My initial appointment wasn't even scheduled correctly. I still have not received a refund for a wrongful charge in April. It's been 5 months. Do yourself a favor and go elsewhere.

Arellano did beautiful work. Installed quality equipment and did the job quickly. I feel that it was a good value and would recommend them. I have another jobsite that needs work and Arellano will be #1 on my list.