Reviews

Dr. Rathjens is always informative, pleasant and professional. Very happy with the service here. He educated me about the scars on my eyes and made it a fun experience. Thank you Dr. Rathjens. Will refer all my friends, and soon get frames here.

Dr Russi explained every details of my concerns. With her friendly and helpful tone of voice, she made me feel at ease And made my day. The same with Merriane, steps by steps explained the tests. Very supportive. Helped me addressed my concerns with my insurance concerns. Great place to be. I highly recommend their first class services And professional accommodation.

The most unprofessional eye Dr I’ve ever been to in my life. I wasn’t even comfortable to let him put the drops in my eyes. All the eye Dr. talked about was drinking and how he loves Long Island iced tea and having a drink for lunch. He just made me feel very uncomfortable I’ll never go back.

I thought maybe they would help me put lenses that popped out of my Pearl frames as a courtesy. No dice. Went in at 4pm the "optician" was already LOOONG gone, the three ladies in white lab coats (lol!) were doing nothing, and unable to do anything as simple as putting a lense back into a frame apparently. The millenial drone with the power of vocay fry croaked out a disclaimer along the lines of "all Pearl locations are independently owned and ...." but I was already leaving. Take note: This Pearl is just a franchise anyone can buy, not a mark of quality, not interested in repeat business, and not interested in customer satisfaction. This location sucks. End of story.

Sneaky tactics, terrible service. I recently moved to the area and needed a new eye Dr and to order contacts. My insurance company listed this place as "full service," and when I called, I confirmed that I could do my eye exam, contact fitting, and order contacts and my insurance was taken there. Well, halfway through the exam, the Dr told me he doesn't take my insurance for contact fittings (he said because it's not worth it for him), despite me paying more for a plan that includes fittings. Now I can't get a fitting without a new exam which my insurance won't pay for since it was charged here for the year. I thought, well, at least I have a $200 allowance for glasses, maybe I can use that this year. Pearle vision frames start at $200, and then the lenses would be an additional $200 or so for basic single correction. No thanks. A side note, the Dr was pretty wacky. He made me a little uncomfortable a few times with the topics he decided to bring up as casual conversation. I could have looked past it had I gotten good service, but just something to be aware of.

I recently underwent cataract surgeries in both my eyes (2 weeks apart). I am thrilled with the results. My eyesight went from blurry to amazing 20/20 vision. Although the skill and success of the surgery is very much appreciated, the purpose of this review is to give Dr. Meskin the recognition as an outstanding person. He provided courtesy, kindness, compassion, and caring sevice from my first visit to the last post-op check-up. He spent a great deal of time explaining the procedure, answered many questions, and gave me the secure feeling that was needed for me to proceed with the surgery. Dr. Meskin and his organization has been nothing but wonderful. He and his staff are very knowledgeable, professional, and a pleasure to work with. My entire experience not only met but far exceeded all my expectations. Their willingness to answer my questions & their timely follow-up, has been phenomenal. It’s easy to see why Dr. Meskin is so highly sought after and is considered one of the best in his field. I can not say enough good things about him and his staff. He explained the procedure, the recovery & expectations in great detail. He made me feel I was safe and in perfect hands for the surgery. I would give Dr. Meskin and his team gold stars and recommend them to anyone who needs cataract surgery or other eye procedures and treatments he offers. Thank you Dr. Meskin for everything you & your staff has done for me. I'll be forever grateful. May God Bless you!

Excellent experience all around. A very pleasant and knowledgeable eye surgeon. He took his time at every appointment, answered all my questions patiently and thoroughly. I never felt rushed. Best of all, the results could not have been better. He explained exactly what results I could expect and he was spot on. My cataract surgery was slightly more complicated than most and I am so pleased with how well both eyes turned out. Having this surgery has really changed my life, I had struggled with my vision for so many years. Thank you, Dr. Meskin. I'd give you 10 stars if I could.

In October 2019 I had cataract removal surgery on both of my eyes. The first surgery was October 2 and the second October 16. Both surgeries were performed b Dr. Seth W. Meskin. Before a procedure like this is done you have tests and appointments with Dr Meskin to explain what needs to be done and how he will help you get the best vision you can. He takes the time to listen to your questions and concerns and answers so you understand. This relieved some of my anxiety about surgery. Allowed me to get to know the doctor a little bit. After having the surgeries, I find Dr Meskin to be a very good doctor who accomplished what he said he would do. My eyesight is amazing now. I do have to say each doctor, nurse and employee who works at Eye Physicians & Surgeons and The Surgical Center has always been outstanding and continues to do so.

Very friendly and professional atmosphere, well dressed and very cool Doc. Love the name and logo, digital reminders are super nice and love the ease of doing business thru text and email. They cater to the client and not the other way around. Totally worth the drive from Hamden for the better service.

Was running late to my appointment, arrived within the 10 minute “grace period” time. Both receptionist were currently on the phone & did not check me in yet as they were busy. I was rudely approached my another staff member telling me I needed to reschedule my appointment even though i was there within the 10 minutes. A complete waste of my time, I also called to inform I was running a few minutes late. I have been coming here for years & have never experienced treatment like this. I now have to wait almost a month until my next appointment.

Friendly staff, thorough and professional Dr. They were not pushy or try to sell me on glasses and explained any exams which were not covered by my insurance. The office is bright, welcoming and clean. Definitely recommended!