Reviews

I hadn't been in to Park Lane since 2017 or so. Since it's been 5 years, I decided to make an appointment so that I can get a new pair of glasses. Unfortunately, my insurance doesn't cover my appointment, but they told me that ahead of time, along with the price the visit will cost me out of pocket. I agreed. After going in and having my eyes checked out (a very pleasant visit where I felt comfortable at all steps), Dr. Roberts helped me pick out a new pair of glasses. Everything is normal, like other eye centers, right? Here's the kicker. He decides to make the final price of my visit along with my new glasses exactly the same as it was 5 years ago. Exactly the same. Even with different insurance, different glasses, and everything costing more right now. Same exact price. I can't express how amazed I am by a small business with a wonderful Doctor who is so caring about his patients that he would ensure that I pay no more now than I did 5 years ago. If you can, please support this small business. Dr. Roberts is just wonderful, and I hope he stays around for many more years to come.

Always a great experience. Friendly staff. The Best eye doctor I've ever had the pleasure of dealing with. Very informative.

I've met Dr. Roberts and John from around town and didn't think twice about using them for my eye care. Dr. Roberts was the first doctor that I've seen as an adult and it was a great experience. He was kind and very thorough during the exam and walked me through all the steps. John is a very direct, to the point kind of guy, and I appreciated his assertiveness when I needed help picking out frames. Both of these professionals were so kind and generous to me. I picked up my new glasses days after the appointment and couldn't be happier.

My family of 5 plus my granny and aunt have been patients of Dr. Loucopoulos for over 15 years. We highly recommend him. He not only examines our eyes but is interested in our whole body health. The staff is great. We've had a lot of trouble with our dog, Chachi eating our glasses. Luckily, the frames and lenses were covered by the warantee. The staff and the doctor are so kind and professional. The office is immaculate and has a great atmosphere.

Dr. Loucopoulos is an outstanding practitioner whom takes his job very seriously.He always takes the time to ensure my eyes are seeing at the optimal range. Let's face it--vision issues are hard. As we age we go through a variety of changes with our vision and we need a doctor who will take the time to ensure even a minor increase/decrease in lens power will help us see better. I have never felt rushed. The front desk staff have always been very cordial and value my time. I have sent my friends, family, and associates to this practice for years--. I'm a tough customer. Anyone who knows me will tell you that I am hard to please, but this doctor really is top notch and should be the first choice of any person concerned about their vision or eye health overall.

I appreciated my experience with the Dr., who was professional, knowledgeable, and gave me the medical care that I expect. His Pearle Vision is a nice cozy place to go for exams and contacts. The frames were pricey, staff was nice though.

My experience and expectations are very bad about this facility, I don't have the opportunity to meet the Doctor for my son appointment, but the recepcionist and the nurse has no patience and no communication skills, I took a day from work to take my son to his doctor appointment we get there and the recepcionist and the nurse with a toys r' us gun, test my son and said my son has a fever 37 degrees.. They let me wait not even 5 minutes and kick me and rescheduled for October, I run away to my Son doctor and I was desperate, they test my son and he's fine, because the team of the doctor not doing a job, now I lost a day of work and since July waiting for this appointment and now my son have to wait for his glasses until October and I have to take one more day off.!! Because of the nurse toy gun... They care about money not about health.!! Buy a new professional Covid-19 testing gun..

Great service from exam to glasses fitting.

the Doctors were great but don't waste your money at the optical. They don't take VSP and my 4yo glasses cost me $260...for them to be scratched up in less then a week, with no warranty or anything, but they could replace the lenses for $89 LOL. Thanks but no thanks.

Had an eye emergency today and hadn’t been seen there for 15 + years. Took me within an hr and couldn’t of been nicer or more caring. Will be seeing them again soon for routine eye exam and am looking forward to it! Staff went above and beyond from the front desk to the exam room!