Reviews

Best I have ever been to. Very friendly staff and Doctor. Great care. Would highly recommend.

Made an appointment a month in advance for eye exam for contacts just to walk in and the receptionist say we only do glasses. I thought wow how hard is it to ask a potential client if it's for glasses or contacts??

Dr. Vanaki is the best eye doctor I have ever been to. I highly reccomend! Love the atmosphere of the office.

Not only was the Doctor courteous and helpful and knowledgeable. She is very beautiful. The customer service representative was also very helpful and understanding of my concerns and went way beyond the ordinary to alleviate any reservations.

The best staff! Tim is very professional and knowledgeable. Dr. Luke has the best personality of any eye doc I’ve bee experienced. Front staff is kind, courteous, and welcoming.

I started going to Dr. Downs over a year ago. He is so nice and very patient. They did tests that I never had before to check the health of my eyes. His staff is friendly, helpful and patient in helping choose your new glasses. They have beautiful frames to choose from. They also gave me a discount since I don’t have eye insurance. I recommend this office.

Convenient location. Easy parking. A well run office with a very pleasant staff and a great doctor.

I had the pleasure of having an appointment with Dr. Alesha today and the appointment was nothing short of seamless. I was in and out very quickly. She answered any questions I had in detail and is very knowledgeable. I even got the cutest pair of glasses and the rest of the staff was very helpful in my search with recommendations on what looked best on me. Amazing experience - will absolutely be going back for my next eye appointment!

Big difference between the Tyler office and the Longview Office. The Longview office herd people like Cattle. I took my Momma there due to MD. Yesterday at one point I had 3 techs in the small room all asking for different amounts of Money. …

Not Actually LGBTQ-Friendly. Not sure why they listed themselves as such. I briefly mentioned to them that I am in the process of changing my legal name, so to refer to me as that for the visit so the change doesn't surprise them. Dr. Amalfi Blanco refuses to do so, instead going on ramblings of how beautiful my old name is, if I know the biblical meaning, how I remind her of her daughter, how I'm "practically a baby" (I am a grown man), how if I think I'll regret these hormones, etc. Somehow, this devolved into an entire unwanted talk about whether I believe in God and how "like a fish without water dies, humanity without its Creator will die. We must stop playing God as we only destroy everything." If I wanted to talk religion, I'd go to a priest, not my eye doctor. Take that LGBTQ-Friendly out of your attributes and show some basic courtesy to a client simply asking to be called by his name.

I absolutely love Eyemart Express! I got some prescription sunglasses and regular prescription glasses the same day I brought my prescription. I received both glasses within 18 minutes, they really do mean express. They Originally told me they would be ready within an hour. So, even though they got them done faster i appreciated them giving me a chunk of time just in case I need to run an errand. The staff was attentive as soon as we walked in the door. I brought my kids and as a mom it's important people treat my kiddos kindly. I was nervous they would get frustrated with them but the staff was kind and patient with us. Great service!!