Reviews

I recently visited Ascent Eyes, and I can confidently say it was an exceptional experience from start to finish! The staff at this eyewear boutique are truly outstanding. They were not only friendly and welcoming but also incredibly knowledgeable about their products. When it comes to a wide range of Designer brands, Ascent Eyes undoubtedly has the best selection I've seen. I was blown away with the choices and vast high-end designer collections, and I could tell they curated it with great care and taste. The opticians and consultants were patient and attentive, taking the time to understand my preferences and needs. They expertly guided me through the various options, helping me find the perfect pair of eyeglasses that not only suited my face but also matched my style. The store itself has a welcoming ambiance, making the entire shopping experience a pleasure. It was easy to browse through their impressive array of luxury designer frames, and the staff was more than happy to assist me whenever I needed help. I appreciate the attention to detail and personalized service I received at Ascent Eyes. They made sure that I left their store feeling satisfied and confident with my purchase. I highly recommend Ascent Eyes to anyone in search of top-notch eyewear and a first-class shopping experience. Their commitment to quality, combined with the best staff in town, sets them apart from the rest. I'll certainly be returning for all my future eyewear needs. Keep up the remarkable work, Ascent Eyes!

Been a patient of Dr. Emily’s for over 6 years. She is thorough, easy to talk with, open to my questions. The front end staff were the best that I have ever experienced since starting my relationship with the Parker Target optical team. Personable, helpful, genuine.

That was one of the loveliest eye exams I have ever had! I just moved to Parker a couple months ago and was in need of a new doctor. Everyone is so nice and attentive! I am very pleased with my doctor, Melissa P and how this whole visit went! Thank you!

Excellent I&R appointment with Dhipanee! Very patient and great instruction. I felt much more confident wearing contacts than I thought I would after day one!

Office gave me a very poor pre-screening for catarct surgery. I voiced my opinion. One the first visit I was 15 minutes late and they they force me to reschedule. On the second visit I was on time and they force me to wait 35 minutes. Then the eye tech gave me not a very thorough exam. After voicing my concerns the Dr sent me a letter saying that because I was dissatisfied with the treeting he was going to refuse service. They are the only ones that accepte my insurance and have put me in a bad situation.

The web scheduling and confirmation e-mail says nothing about not being able to drive yourself because they always dilate. I only found out because they called to 'find out what your insurance is' even though the web scheduling clearly said self pay, which means they don't want anyone to self pay. It used to be medical offices preferred self pay so they wouldn't have to fight with an insurance company but no more. The person calling couldn't even pronounce the word pituitary. Since that called into question whether Dr. Koczman has any experience with other pituitary patients, I asked and wasn't given an answer other than the parroted 'we see all kinds of patient' which frankly means no, they couldn't locate the pituitary if their life depended on it.

I had an appointment at 3:30 (staff said it as was 3:20 but all information sent to me said 3:30). After driving 25 Miles to the clinic, I was informed by the extremely rude front desk secretary that I would need to reschedule my … More

This seems to be the theme... great doctor experience but front desk staff not great. I went in to pick up my script and was given someone else's script. I didn't realize this until I had picked out other frames at Costco. I couldn't complete my order there due to the mistake and Innovative being closed. When I called Innovative and told them who I was and what had happened... they tried to give me the incorrect script again because this other person and I have the same birth date. There was no apology for the inconvenience and I need to go back in again to pick up the script because it can't be emailed, only faxed which I don't have access to. Just apologize... it goes a long way!

I had a wonderful experience at Innovated Eyecare in Parker. I stopped by urgently in need of a replacement eyeglass nose pad, and I was truly impressed by the exceptional care provided by their team. The staff promptly greeted me, and without hesitation, they not only replaced the broken piece but also took the initiative to replace the other side. What really stood out to me was their attention to detail, as they made sure that all the screws were properly tightened. Their professionalism and commitment to customer satisfaction made my visit a great one, and I highly recommend Innovated Eyecare for their excellent service and caring staff.

I have going here on and off for many years. Over the last few years, the staff has gone way down hill. They are totally incompetent! I made an appointment last week for today. I went in and they did not have me down for an appointment and could not even find me in their system, by last name or by birth date. Really? I had been a patient for years! They wanted to know if I made the appointment at the right location. The lady who made my appointment never asked about which location. I didn't even know there WAS another location. I called the Parker phone number for the appointment. Why would I make an appointment elsewhere when I live in Parker? This was the last straw. NEVER going back!

Dr. Pink is terrific. Very knowledgeable, caring, and gets to any issues quickly. I highly recommend her!