Reviews

Hours listed online are not correct. The managers we talked to did not know what the correct hours were and when our order would actually be available for pickup

After having the same eye doctor since I was born, I was apprehensive about finding a new doc. Super happy I went to Dr. Helen. She is incredibly helpful, personable, and thorough. Her front desk employee, Mary, is always super helpful as well!

I have been going to Helen for 10 plus years now. She and her team are amazing. They give you options and throughly go over everything. I never feel rushed. Could not ask for a better eye care doctor.

I have very bad nearsightedness. I have had MANY (over twenty) doctors take measurements for glasses and contacts over the years. Doctor Wilson is one of only two doctors that fit both glasses and contact prescriptions exactly right on the first try. She is amazingly good and extremely thorough at fitting contacts and glasses.

Mr. Romero and Dr. Jeff took great care of me and my daughter. Highly recommend getting glasses here, hands down the most thorough eye exam I have ever had.

I visited several eyewear companies, a couple more than once. On my third visit to Eyeglass World/Lone Tree location, my choice was confirmed. James and Amanda were GREAT to work with, always helpful, not pushy. I definitely recommend. Pricing VERY reasonable.

These guys went above and beyond to make sure I was happy with my glasses and really made me feel like I was more than just a client. I would highly recommend them to anyone looking for glasses/eye care.

Inform yourself about glasses and care instructions before you go because the staff won't tell you. They keep you in the dark and pressure the warranty plan. When I first picked out sunglasses and regular prescription glasses, the staff was nice but did nothing more than fit the glasses and check me out. I told them I just moved to colorado and I have autism so I need all the care instructions they can provide. I was only told wash them with a mild hand soap and they'll be good. 1 week later a pressure crack appeared on both sets. They sent them back to the factory and the glasses looked great. I didn't buy the warranty at this time because I've had glasses for over 25 years and this has never happened. 2 months later the pressure crack comes back in the exact same side as before. This time they contacted the manager and offered to let me buy the warranty as a favor to me. I would have to pay for the warranty and the repair deposit. I already paid over $200 for these 2 pair with insurance. Why would I pay another $150?! The employee this time berated me because I left my sunglasses in the hot car. The employees don't care here if you communicate you have a disability or ask for help. They want those extra sales. I'm going back to Zenni. This place is a scam.

Glasses buying normally stresses me out but I had an excellent time with Ian helping me. He is extremely courteous and even better, straight to the point and transparent when it came to costs and coverage. It's been awhile since I felt confident about choosing glasses that I liked and felt comfortable with. 💖

Brought my glasses in to get the lenses updated to my new prescription. The lab broke my frames when they were taking the old lenses out. They did not have my frames so they offered a credit towards the new frames instead of just swapping like for like. The staff there were nice and simply complying with their corporate policy. I ended up wandering around the mall in prescription sunglasses as the whole thing took about 3 hours. Pretty frustrating and having to fork over an additional $17 for the new frames seemed unnecessary but otherwise I would not have anything other than sunglasses to allow me to see. I've been coming to this lenscrafters for a while now but with the recent issues with the glasses I get here it may be time to give Costco a chance.

What a refreshing doctor's office. Where the individuals who work there actually care about the patients. Not to mention the Doctor who listens and is kind as well. I would recommend this eye doctor and his staff to anyone. Thank you all