Reviews

Very unhappy! After the doctor visit I was told 2-3 weeks to get contacts, they were all backordered and they would call. No call after a month. I had to call them. Again they said 2-3 weeks. Nothing again for over a month. This happened over and over. I finally told them I'd find contacts elsewhere. Got them at Costco in 6 days. 9 months later I unexpectedly get contacts in the mail. Take them back to this store and they say, we can't take them because you didn't cancel your order. Terrible customer service. I will not return to this company.

I had LASIK done here 15 years ago. It was great - I remember thinking how amazing it was to see so well without contacts. I just went to a new ophthalmologist where I live now and she told me my surgeon was impeccable - she would not have know I had the procedure had I not mentioned it. 20/15 vision 15 years later - no issues. Great work deserves kudos! These guys were GREAT

After seeing the professional optometrist at this location I was given a low-grade staff member to handle my fitting. Well, finally after 8 weeks my glasses arrive to only fit like a kid's glasses. The receptionist on that day told me they fit and told me I had to take them. I told her, why would I take glasses that dont fit? Well, I called my insurance, and now the Manager Emily to have my insurance reimbursed and $100 out of pocket back so I can go get some glasses at Costco as I should have done in the first place. Oh, I'm mad at myself for making the wrong decision but more at them for not getting the order correct.

My whole family has come here sense we all started to need glasses! Love these people and the amazing atmosphere! This is a place the truly appreciates you and knows you by name! Not going anywhere else!

Switched over to this optometrist a few weeks ago and have loved it. My first visit was amazing. I tore my contact and called on a day they were closed. They revived my message and got me a new one that day. The staff is amazing and am so glad I found East Millcreek Eyewear!

I was due for a fresh eye exam and updated prescription. So I ended up going to EME, due to all the great reviews online. I was definitely not disappointed! Jodie and Sisa are the best! Not only were the they very friendly and had a great … More

Castle Valley Eyecare is great! The ladies at the front desk were wonderful and very helpful and honest when it came to picking out frames. Dr. Tuttle was very kind and answered all of my questions with ease, and made me feel very comfortable. I would definitely recommend Castle Valley Eyecare to anyone, and I will most assuredly be returning for future appointments. :)

Very good doctor.

They respect there customers

What a breath of fresh air. Amazing staff! Lovely building! Most competent Doctors. Dr. Callahan always goes the extra mile to give the best care.