Reviews

I had a great visit today. I liked how friendly and informative the doctor was. Nimra took pictures of my eyes, helped me pick out glasses and took really good care of me. I loved how attentive everyone in the office was. Thank you for a great experience getting my first pair of glasses!!

Great place to get prescription and your glasses too at good prices. They have a discount for additional pairs right now (50$!) The Hispanic lady who helped me (Nelly, Nina?) was patient and kind to me. Great service.

Just plain dumb!!! I went to pick up my new glasses that I ordered around 5:15 ish on December 17th. The woman who handed me my new pair picked up my old ones which were taped up because they were broken. She then proceeded to fold them forcefully. People with common sense would be able to see that you couldn’t fold them any further without breaking them. And on top of that she didn’t even apologize for snapping them in half! She just stared at me as I took them from her hands. Absolutely shocked! I needed my old pair to see while driving!!! If I can recall she was wearing a dark green crew neck shirt. Don’t touch other people’s glasses unless you have clear instructions to do so!!!

Dr. Marco Arici was a wonderful optometrist. He took the time to explain things to me. I never felt pressured during the appointment. He was very friendly. Definitely would come back here.

DR. West is my eye care doctor for years now. Sad to hear he is retiring going to miss him. Hope they will find someone as great as him.He is very professional, answers all my questions and makes sure my contacts or glasses are correct and fits comfortably. I'm very happy to of found a great eye doctor that cares and goes above and beyond for his patients to achieve the best vision possible. I really appreciate the team there. They always make my visits a great experience. Cindy thanks for making sure my insurance was billed correctly and letting me know about the rebate for my contacts. You made sure I was getting the best price i could. Dr. Stromness too is another great eye doctor there. He is one of my other family members eye care physician as well. All of you are so nice, helpful, and friendly. Thanks again for all that you do. You are all amazing!

Of the doctors, I've only met Dr. West, but I have been very pleased with Eye Care solutions. Not only have I come here for years, but I bring my family as well. The quality and consistency of care is something I value, as well as the demeanor of the doctor and the ability to explain to me what I am experiencing when having problems with my eyes. The treatment has been effective every time. I also appreciate the front staff being well-informed on products, brands, trends, and what's coming into market or being phased out. I would definitely recommend anyone looking for an eye care professional to give this office a try!

I have been a patient of Dr. West's for many years. He has always done a fantastic job fitting my contacts and addressing my vision needs. He will continue working with me until he gets the contact lens fitting perfectly. even if it takes a few weeks of fine tuning. I have always been satisfied. The last pair of contacts I bought are the best I've ever had. He suggested a new brand which have improved stability. For someone who has severe astigmatism, my vision is consistently good, even when my eyes are tired. I've sent many friends to Dr. West, and they have all been very satisfied.

I recently adopted two puppies, and although they are pretty good, they decided to chew up my eyeglasses to pieces. My lenses were pretty much OK. I needed my glasses for driving. They helped me replace the frames right away and I was very happy with their service. They have a large selection of frames and are very nice, and I recommend them very highly.

My friend Holly referred me to these guys a year or so ago and they're amazing! Their prices are great, amazing customer service, and they're really fast with cutting the lenses. Great quality too! Never going anywhere else and I'll be telling everyone about them. I brought my brother here as well and Nick was really helpful with my brother. He made sure my brother was able to have the lenses he needed to see today before closing. So grateful!

I've been a customer here for 10+ years. They have saved me soo much $. The owners are great and customer service is always great. Today the lady that was helping us was especially amazing and accommodating. I'm terrible with names but I think her name is Louis. Just wanted to say thank you to her.

Excellent Eye Care. Friendly Staff. Superb Service. Got an Rx for new glasses that was crystal clear! Whenever I have any eye care needs, Hidden Valley Eye Care is where my family and I go. We have never found another Eye Care Provider who does a better job, period.