Reviews

What a pleasant experience from start to finish. Everything about this place feels comforting like you’re visiting your grandma’s house. The whole process of getting my eyes checked took maybe 5-10 minutes? I didn’t have to wait around at all. They were so fast.

Busy but quick. Exam plus refraction & further screening. The eye clinic is in the left vestibule corridor on the right, next to soda machines. You can see it from Google street view. But ya gotta zoom in like "eye spy"

Very prejudice favor Hispanics I don't recommend this office to anyone. Sad that this stuff is just getting worse.

Great experience! I was politely greeted, spoke to the assistant who took my D/L and insurance card. I had to wait only five to seven minutes before I was called in to begin my eye exam. The doctor's assistant was very professional, and the doctor came in promptly, conducted my eye exam thoroughly, asked many questions, and answered all of mine in very understandable language. I was very pleased with the whole process, which took less than one hour from start to finish. I will definitely recommend Houston Eye Associates to all my friends and family!

Gave me a hard time scheduling for an appointment. For some reason, they require a referral from my PCP which my PCP promptly submitted. After numerous back and forth phone calls (which has a wait time of at least 45 minutes per call, they still have issues. I finally decided to call Berkeley Eye Center and I was easily scheduled for an appointment the following day. On the day of the appointment, I was in and out of the office within just a little over an hour. I am so glad I went with Berkeley Eye Center. The staff members are so pleasant as well!

Dr Thomas seems to be a great doctor. Explanation of findings was excellent. However the waiting time was way too long. I don't think that the long wait was because of Dr. Thomas. The waits were even longer at the Gramacy location.

Love the Dr. and staff. They work together like a well oiled clock and extremely professional. The move to a satellite location in Humble is a bonus! Many thanks 😊 …

Was very pleased,professional, friendly service, on time

Did not have a long wait period, not even while waiting for the doctor to come in. Front desk does need to be more friendly!

Dr was great, service was polite. However, they need to review their policy about cancelations. Missed a booked app once, didn't call. Completely understand that I didn't attempt to come in. Day had bad weather, and they even called to see if I still planned to come in. Then, come to find out that they scheduled me on a day that i wasn't even supposed to be allowed in due to "their policy about insurance". However, I canceled a 2nd app and realized I wouldn't make it in time due to an actual scheduling conflict. They stated that due to a second no show even though I called, I would no longer be able to schedule an app and have to walk in like an animal off of the street. Terrible policy.

Nice office.