Reviews

Super nice staff. Kindly took in my 4yr old for his exam and were very patient with him an my toddler. I know they can be rowdy together, but reception were very kind to them.

Everyone here was so kind. Lucy answered the phone and explained the eye exam process for my 4-yr old. Very thorough and informative. Dr. Julie Kells was so great as well with being patient with my tired toddler. Very kind and would definitely refer them to others.

My family and I go to Vision Center Deerbrook and we love it. The Eye Dr was very nice and seemed to care, didn't rush being that we had an evening appointment. The staff is also very nice, front desk receptionist and eye assistant.

Was able to get a same day appointment in the morning, I came in early and they were able to do my exam early. The virtual exam with a Dr via teleconference was neat. The two ladies there were very helpful in getting me a new pair of glasses to suit my style and needs, not easy when you got a small head! Highly recommend this place!

I would like to highlight one of the workers who walk me through the whole process. She helped me feel comfortable and confident and what I was buying. Her name was Elizabeth. She did outstanding service. She was patient with me and picking out my glasses. Helping me trying to put my contacts on for the first time. When I had questions about the eye exam or just had questions in general, she was there to help me every step of the way. Thank you Elizabeth for going above and beyond! I will most definitely be coming back. I have been here multiple times but nobody has serviced me or help me the way Elizabeth did.

I’m a 2 year customer of this store and all I want to say is, every time I get new glasses I am treated with amazing respect. Carlos the store manager and Jasmin are so sweet and caring. I showed them a photo of some very expensive glasses I found online and they found me one almost identical for a fraction of the price! Thank you Carlos and Jasmin I will come back to purchase more and tell my friends too. Now I have 5 pairs from this company and I am extremely satisfied.

Visited the Humble location for the first time. Got a same day appointment. The staff was friendly, professional and efficient. Modern office and equipment. Received a very comprehensive and pleasant exam from Dr.Fach who was very personable. Great communication from the staff regarding my benefits. Will be making this my new choice for eye care.

Unfortunately, I’m going to be selecting a new eye doctor. I’ve returned four times to correct the same pair of glasses and they are still not correct, even after a new exam that updated the prescription. I am getting the run around and cannot get anyone to call me back to correct the problem. It’s frustrating because the staff is nice, but I’ve already paid several hundred dollars for a pair of glasses that are unusable for me.

I have been coming to MyEyeDr and Dr Pravda since forever. When I changed jobs and didn’t know if my insurance would be accepted, I didn’t matter. He and all of his staff are the best. The Dr looking after things while Dr Jay is out is great.

This is a fantastic place to get glasses. The customer service is very good, and the doctor is personable and knowledgeable. Delia helped me out today, and she took really good care of me. They were even getting close to closing time and I mentioned that we needed to wrap it up so they could leave on time, but she just kept on helping me find the perfect pair of glasses and sunglasses. She went above and beyond! I've only had friendly, professional interactions with the people here. If you want great service, you'll come here.

Comfortable experience at this location! Everyone was helpful and friendly. The Doctor was sweet and efficient. I highly recommend this location.