Reviews

Comfortable experience at this location! Everyone was helpful and friendly. The Doctor was sweet and efficient. I highly recommend this location.

We love Dr Gross!! She is always so helpful and professional! Her new office is so convenient and we are so happy she is practicing in the heights now!

I came here for an eye exam with Dr. Gross! She was extremely professional and sweet. Dr. Gross and her staff made me feel very comfortable during my appointment! Crystal assisted with picking my frames and really took her time helping me. Carol took the time to thoroughly explain everything to me and made checking in/checking out a breeze. Overall it was a simple, easy, and fast process. I was very pleased with my visit and will be back. Thank you Dr. Gross and staff for being so pleasant!!! I would highly recommend this office to anyone.

The office is brand new and amazing. The service is excellent, The doctor took his time to explain thoroughly each exam, each condition, next steps, and answered all questions. I never felt rushed. All brand new equipment and everything is impeccable.

Dr. Markus assistant at the Towne Lake office is rude and almost caused my wife to leave due to her behavior. She almost had a cardiac episode. We believe this is the same person who also treated her 96 year old mother in a very disrespectful manner a couple of years ago. She must have something on someone in that company to keep her job. She has gone to Dr. Markus for several years and liked her enough to go back even after we moved to the Austin area. Will not come back!

My doctor recommended prednisone for a cough that I was struggling with, since I have cataracts she recommended I ask my eye doctor if it was safe to use or if it could cause complications. I left a message and waited a week with no return … More

Called 06Nov19 for an appointment and since they didn’t answer the phone I left a message that said that they respond within 24 hrs. … More

Very impressive place with latest modern technology and experienced staff. It was so easy to get an appointment with Dr. Sharon who was very intelligent and spent time explaining the situation. And great advices. Very easy going and very comfortable place! Highly recommended!

A person that comes here to review her office is because they loved her expertise and experience! Where do I start? First of all, Karina is the best such a sweetheart and so knowledgeable, and her customer service is amazing. Extremely patient, she's a great teacher, and articulates how to put on contacts and the different forms you can do so. And Dr. Than is the BEST!... Very through! (extremely) makes sure you are well informed about everything concerning you eye health, I came in for contacts a week before traveling and she was soooo helpful in working with me to help me get tested, ordered the trial contacts to get them as soon as possible, worked with my schedule and made room for me in her already busy to come try them on and test them. Before you leave she sits you in the chair again to make sure that your contacts are moving more than normal when you are blinking. I'm telling you, you walk out of the office worry free. Simply the best! I'm sooooo grateful for everything she has done for me, literally went above an beyond for a new patient she has never met. That's the kind of Doctor she is! Look no further!

The young lady was knowledgeable and confident in her communication about the glasses. She explained my plan and stayed within my budget. Thanks for always showing kindness.

Guys… this place is so underrated on the outside. When you come in your greeted to a warm lit, calm, yet pleasant, joyful like they actually like their job! Great easy going staff, amazing experience!! You walk into this place and greeted with a smile!! No joke! Staff so attentive. They aren’t hiding or texting in the back. Every person I saw walk-in was “expected” or given all the attention. It’s nice. I saw the lady in photo her glasses adjusted and even that lady was quick, detailed, and efficient as the customer walked away with a smile! The oldies in the background is pleasant. It’s clean! “We’d be happy to … “ and other phrases were said more than 3 times during my wait. Was tested and had a great and peaceful appointment and left with more pep than I had when I first walked in. Great job Texas State Opt!!