Reviews

I have been coming for my vision check-ups to Infinity Vision for many years. I have been so pleased with the kind, professional treatment by Dr. Ho and his staff that my entire family comes here. I like that they are adjacent to Walmart Vision Center, too. Infinity Vision can give you an exam for regular glasses, reading glasses, bifocals, contact lenses, and even minor eye injuries. I went one time for floaters in my eyes, which I was distraught about, but after seeing Dr. Ho, he explained what was going on, recommended I see a specialist, explained what I should expect to happen at the specialist, and this calmed my nerves. I highly recommend this eye center.

It had been some time since I'd had my eyes checked out. My eye has also been twitching for over a month. I started to worry and scheduled an appointment with Dr. Ho's office. The location was super convenient and close to me. As soon as I … More

Poor communication within the office. I was there for a contact prescription, but they failed to make it known to Dr. I was asked several times what i was there for and made it clear several times. I ended up waiting for over an hour and was called up to try on glasses. Very unhappy with service, then the Dr was out to lunch so I could not get contacts I needed. I was not aware there were no contacts on site to try to make sure fit was correct. I will not be returning to do my exams here any more. I want to be serviced like any other optical office where I leave with my new contacts on for trial, not wait for them in the mail.

I am posting this review and maybe America's Best will acknowledged people's input and make some changes. I have gone to them a few times and everytime my experience has not been good. The doctors always seem to be rushing because they book so many people and are rushing to get you out so they can get the next person in. When I've had questions I feel like I can't ask because they seem rushed. I have gone back because I thought maybe it was just that particular doctors but "no", I happened again. Also the last time one of the girls there was extremely rude. They need to train and tell their workers that if they can not be nice to people, then don't work at a place where you have to deal with customers.

Ashley the receptionist has excellent customer service! She is very kind, polite and very helpful. There were many customers in store and she took the time to help each and every one of them with a warm smile. She represents a great example of how customer service should be🙂 …

Sandy is the best when it comes to customer service and when needing help choosing glasses! She was so patient and caring with me. I took so long in choosing what frames to go with and she was so compassionate with me. I am so grateful for her help, and FYI her knowledge of glasses is out of this world! I am so glad I chose to come to this location. I recommend everyone to seek her if you go here! I sure am going back to her!

Roy, the Accomplish Vision doctor who gave me my eye exam, was a super, incredibly friendly man who made me feel much more comfortable despite being a bit nervous and shy. Also had a fun time figuring out what glasses to buy with Naomy, who was a very friendly and helpful woman that knew a lot about what glasses worked with what and what would look best. Overall, I enjoyed my experience.

I had such a great experience here! I almost didn’t want to leave. Naomy was such a sweetheart since the moment I walked in. I really did appreciate her patience throughout the entire process. She was very helpful and it truly made me so comfortable. Even when Monica arrived she assisted Naomy with such a positive attitude & they both helped me narrow down the frames I really wanted. I’m so glad I came to this location. Thank you again ladies! Y’all left an amazing impression 🫶🏻

Great visit! They got me in and out quickly but I also felt like all my questions were answered and I was listened to. Will definitely be back next year.

The staff is very friendly and kind,, and they really care about their customers. The doctor I seen today is very friendly and professional,, she actually cared about me being able to see clearly and didn’t rush,, the doctor also said some very kind words about God ,, my overall visit was EXCELLENT!!

Everyone was great. The Dr was very helpful about things I should know. This was my first visit and I will definitely be back.