Reviews

First off, when I made the appointment the lady took my insurance information. That’s great so if there are questions it will be resolved before getting to the appointment. Wrong. We get there, all three of us to someone saying they didn’t have time to check insurance. Okay, that does happen but 30 mins later she was still having issues. Finally the doctor came out and helped the lady in figuring out the insurance…we go back finally to get our eyes checked. My daughter has been wearing scratched up contacts for a few weeks. She gets the new pair and she is excited to not have that discomfort. My other daughter gets fitted for glasses…we were told we couldn’t get the measurements as well for glasses (so we could order glasses online) I’ve never had a place tell us that. We leave. My daughter starts saying it feels like she isn’t wearing contacts at all…I check the prescription and it says -.75 and her last was -1.50….had to keep calling to even get the glasses after two weeks. I would never ever go back there at all.

Trisha spent A LONG TIME with my child and i choosing the right glasses. Melissa gave us an excellent deal on frames and lenses. Very happy with the service (although they seem short-staffed). We were constantly interrupted as our attendant was the only person working in the whole store (answering phones, greeting walk-ins and tending to us). In the end, I am satisfied with what we ordered. Time will tell if they honor the warranty and the glasses hold up well. We will likely be back.

Our experience with Eyemart Express was nothing short of fantastic...last year I took my ASD/ADHD son to another practice that was recommended for kids with his challenges, and had a less than ideal experience. This year, we came here and the staff and doc were wonderful with my son. Super kind and patient while coaching him through every part of the process. They were so helpful with picking out glasses, which were available same day once we placed our order. Ladies were great making sure that everything fit properly. We will most certainly be back!

This was one of the best optical experiences I have had in a while. There was no pushy salesman trying to get me to purchase outside my limit. The optical manger answered any questions I had, told me everything I needed to know to purchase the perfect pair of specs. Definitely give them a visit.

best service!!!! and the lady there so good at helping out with what you need and always nicely about it best part she knows Spanish and English so helps a lot for people that don’t understand and needs help always tries to make your visit … More

The doctor was great. Very quick- yet very thorough. However, at this point I’ve been waiting over a month for ONE pair of glasses, when i was told it would take 2 weeks (like usual)… and now whenever i call to check on my glasses, they … More

I was 5 minutes late because I am a nurse so it is difficult to leave immediately on time. Refused to see me even though I am a current patient and she would have to be with me for 20 30 anyway. Do not recommend because I have had to wait 20 30 minutes on the doctor before but she cannot wait 5 on me when I called and left a message I was running late due to traffic. No one was in there patient wise when I walked in. Not going back.

I don’t usually wrote reviews but felt I had to share the goodness of God. Dr. Hood and his staff are God’s sent. They are the “A” team! I can’t say enough how his office has been a blessing to my husband in tine of need. Thank you so much for all that you do. You all are AMAZING! Nikki and Hannah, you rock! Your customer service is excellent. I love the way you work together to make your customers feel special!! 💖🙏🏽

Optical impressions Summerville is amazing. I have been to the Goose Creek store but the Summerville store blows them out the water. Customer service is amazing! Bought contacts from them, came back in months later to get more. They remember my name, wife name and the pair of glasses I was looking at months before.

Great place to get a eye exam and glasses. Nikki and Hannah are very kind, friendly and a pleasure in talking with every visit. Nikki is awesome each time adjusting my glasses. I would highly recommend them to anyone. If your looking for great quality lenses and frames Optical Impressions in Summerville is the place to go.

The Eye Doctor Is Amazing, She is Very Nice and knows her Work. She Just Does Not Treat You Like A Customer, She treats you like Family! The other Staff are Great Too!