Reviews

The optician, Dr Sharick, was very nice and thorough, and spent a lot of time discussing my eye issues with me. Everyone was very nice and friendly. I was a little confused about the pricing. It should have been a free exam with the purchase of two glasses, which it was, and the two frames should have been $79.99. Something like that. I ended up spending $350. I'm not sure how that happened and I guess one of my frames wasn't in the "cheap" section. I wish they would have explained it to me. I would have gone back to the cheap section and picked out another pair. Or even gotten 2 of the same frame. I'm on Medicaid, nothing was covered by insurance, and I don't really have $350 for glasses. But it's over, can't change it now. Just watch where you're getting your frames from I guess.

Full service eye care and glasses shop. My main complaint is that the frames are just too expensive here. It's normal for the field, but I just buy them online way cheaper and they hold up perfectly fine. The eye care was thorough and they did a good check of all aspects. I even got sent to a specialist afterward but it ended up being unnecessary. Even so, from not having a history of tests, they erred on the side of caution and I appreciate that.

Purchase glasses at Visionworks but the frames were irritating. The top of my nose took them back. They exchange them no problem they were really nice there. Would recommend them 👍 …

Autumn was the very nice young lady who helped both my daughter and I with choosing frames. She was very informative and patient.

*Update of the review below. Since leaving my review, I have spoken with the North Olmsted Vision Center manager. Tiffany was very pleasant and kind. She will be issuing a Walmart Gift Card for $75 that I can use toward having my glasses made at another store. I am changing my rating based on her willingness to go above and beyond for me. I really appreciate it. I have also corrected my original review. I never spoke with the manage of this Walmart Vision Center until today. Original review as edited: A poorly informed staff member gave me incorrect information before I chose to have my eye exam at the North Olmsted Walmart Vision Center. Because she answered my questions incorrectly and incompletely, I now have a $75 prescription that I cannot have filled for the glasses I need. If the employee had known how to answer my questions, I would never have made the appointment. Neither of the two staff members at this Walmart Vision Center that I interacted with were willing to try to make a bad experience any better. All they seemed to be good at was saying “no”. The last employee I spoke with did not apologize and refused to take any responsibility, on behalf of the Vision Center, for the error or offer to pass my concerns on to his manager. His deadpan, uncaring attitude added to the problem. The entire experience was beyond frustrating, costly and totally unacceptable.

I went in looking for a reasonable priced frame, I had been to many other places looking. Erin helped me decide on a few I liked. Noone there tried talking me into more expensive lenses or frames. She informed me the glasses would be in 7 to 10 days..got them in 6. I am very happy with the service she provided. The frames and lenses come with a 1 year warranty if they break. I do highly recommend looking here for your eyewear needs.

I am holding my insurance card in my hand and walk up to a young lady at the front of the store, asking if they would accept my insurance, she tells me that would take while and I should call my insurance and ask. I had done that yesterday, and I was told to go there in person and ask in the store. Circle closed, no answer. I noticed too late that the young lade was an apprentice. Why didn't she referred me to her supervisor?

Not usually one to leave feedback, but Dr. Shaw was extremely friendly, personable, and thorough with the exam. She took her time explaining everything to me & encouraged me to ask questions. The technician who helped me pick out new glasses was just as friendly & had a great sense of style with frames. Wouldn't hesitate to come back again!

Great experience! Everyone there was nice and welcoming. I was checked in for my appointment quickly and the provider listened and addressed my concerns and was very fast yet efficient during my exam. Elizabeth helped me afterwards with picking out frames and was wonderful to work with. Never pushy and made great recommendations. She priced everything out with my insurance and had all costs up front for me to see while making decisions. They are following all the protocols needed to make it clean and safe during this time. Worth the drive to come here.

Very personable and really great people all the way around. The Doctor was awesome with great “bed side manner” and Giovanni was awesome in making sure we had the right glasses. We will not only be returning customers but we will also be recommending others to this particular location.

Dr. Loudenslager is a great Doctor, treats all his Patients with his expertise, kindness and communicates well with his Patients and staff alike.