Reviews

Everyone was extremely nice. Besides waiting over an hour for my appointment it was a nice experience.

Excellent service. I totally recommend this place.

The Dr took her time made sure everything was right. Answer any questions i had . The Girls up front was Pleasent and also extremely helpful . I would recommend to anyone ! Great experience all around!

I was referred to this business while in need of an optometrist and encountered the worst customer service by one of the women who answered the phone. On 10/17/2023 i first called 3:59pm and the assistant was attentive and helpful in setting up an appointment but i needed to call back with updated information. At approx 4:29pm i called and was met with a very rude and dismissive representative that gave nothing but attitude through our entire encounter. I am displeased beyond measure. This associate literally put a black eye on this business that was referred to me by two family members. Will be encouraging those family members to take their business elsewhere

Did not wait to be called in. Everyone was very pleasant. I don’t know the name of the Doctor but she took her time to explain everything thoroughly!

I don't recommend this doctor at all: 1)They tried to charge me for an eye exam I didn't ask for. 2) I thought the doctor was good until he tells me to "look up" and suddenly shoves an anesthetic into my eye without first telling me he was going to do so and for what reason. He later says he didn't need to give me the anesthetic but decided to because the, what he called, 'unecessary' glaucoma eye exam (for me, a 23 year old) 'might have' caused discomfort. No doctor should place anything in your body with first telling you they are going to do so. That's like you going for an annual check-up and a doctor puts a needle in your arm to draw blood without telling you they are about to do so. Very disrespectful.

I thought doctor was very good and thorough. My only complaint was a customer came in 15 minutes late for his schedule with no call and they took him so I had to wait. That wasn't fair to me. They should have made him wait.

They don't like to give you a copy of your prescription.

My mother like me liked the eye doctor even though it hurt a little getting examed. But for both of us the glasses were poor. I rather use my 20 dollar glasses than the ones I got there.

Dr Wayback has been taking care of my eyes for many years. I am a long time customer of GEM Family eyecare. Great frame choices for all price ranges. They sell GX by Gwen Stefani

They are excellent. My dad, mom, sister, been going to this place for over 20 years. Same location, and doctors. Now my children, spouse Myself. This is our family doctor. Excellent service. I highly recommend. Very professional