Reviews

There aren't enough words to express how satisfied I was with my experience with Dr. John Waters and his entire staff. He has had years of experience, and knowledge, and operates with professionalism, friendliness, effective communication, and kindness. Dr. Waters made what could have been a scary experience into one of comfort and peace of mind. Although I had other eye issues before coming to Dr. Waters, my outcome was VERY satisfactory. Thank you, Dr. Waters, and your entire dedicated staff for making my experience of cataract removal and lens replacement a happy memory. God bless you, all.

I went to Complete Eye Care knowing I would be needing cataract removal in both eyes. My anxiety level was high to say the least. Dr. Waters, Andrea, and the entire staff were professional, and friendly. They did their best to alleviate my anxiety and concerns about the surgery which made a big difference. Aftercare has been handled with the same care. Definitely would recommend Complete Eye Care to others.

This place and the employees are amazing!! I actually had a panic attack inside of their office and they helped me so much! They said such kind things to me, gave me water, allowed me to sit down and collect myself, somebody was there with me the whole time. The eye exam itself was very thorough and I was pleased with the doctor. They were very informative and friendly, they helped me pick out a better pair of glasses than the ones I picked myself (lmao) and I am so happy with them!! They look so nice and I can see so much better!! Thank you Flint Optical!

Our experience was amazing. The compassion and kindness we got from each staff member was nothing short of amazing. I love Dr. Purdy , she was so sweet and patient with my 6 y/o who was pretty nervous. Great family atmosphere. 10/10

Great staff, friendly & very knowledgeable. From last minute adjustments to lens falling out to making an appointment within a reasonable timeframe, this place makes it easy! The only place I will go for my eye care!!!

The optometrists we've seen in this office are very nice and friendly. Good with kids and adults. My husband went here forever, recommended it to the kids and I when we needed glasses and we love them too. The whole staff is easy to work with. Easy and uick to set up appointments. Yearly reminders when eye exams are due. Fair prices and good selection. My teenage son has broken his glasses a few times and they were able to fix them free on the spot and once sent them out to get fixed free under warranty.

The worst hours . They ordered one correct contact and the other contact wrong. This has been over 6 months ago. I am unable now to get my sons contacts because I have no PTO to take time off work to go get them. My husband took him the first couple appointments. Now he is unable to grab the contacts. They have reordered them 2x and even said they would leave them at the next door business. That is a retail store. When they ordered the 2 nd time I had requested to have them delivered to my home. All I get from them is a text message every few days saying my sons eye. Wear is ready. I will never use this place again for any of my family’s needs. Miller road store you need to do better! There hours are 9-5 or 9-6 Either way I work 9-6 every day! Take care of your clients. If you want to keep their business.

On the positive side, the receptionist were really nice, the doctor was really nice and the test that showed your retina connections was pretty cool. The glasses, when I got them, were well done.the progressive bifocal started right where I needed it this time. The not so positive side, I went in on 20th of July, and here I am on August 9 still have not received my glasses. I was told at first they could take a week at most up to two weeks I called at the one week mark seeing if glasses were in, they told me that it should be in the following week. Called the following week and they said we’re not sure, ran out of glasses material, so maybe by the end of 2nd week. And I called at the end of that week and they said oh maybe by the beginning of the third week. And called on Wednesday of the third week, and now they’re telling me it should be in by the end of the third week something about delayed shipping. I’m very frustrated, I’ve never had glasses take this long before. I used my old glasses frame instead of buying new ones; my glasses alone without the frames, with eyeglass insurance costs me between $300 - $400. I wanted to save $100+ and I liked my current frames so I opted to wear my old glasses until I got the new ones. I didn’t think it would take this long. I’ve had eyesight in which I have not been able to clearly see far away since the 20th. No discount or anything offered for the extended amount of time it’s taking my glasses to get to me. Not sure if I will return to this establishment again. The First time they were great so I went there again, but now, never in the 35 years I have had to wear glasses had I waited soo long. I got them at the end of the 3 week mark. One last note: some of the glasses lens seem to have a one year warranty if they get all scratched. If you take your glasses in to get the scratches fixed you will have to be without your glasses for at least 2 weeks, maybe count on 3 weeks.

I was asked to write a review on my new contacts, which I believe, are called Rigid Gas Permeable Contact Lenses. I guess they are something new, but not all Optometrist carry them because of the special equipment needed to test and map your eyes. Something I was told by Dr. Stack’s employees when they said they could refer me to another doctor that had them, or I could wait several months until they got the equipment in and the training that went along with it. My back story is this, when I had my last normal eye exam I was told by the optometrist that he could no longer improve my eyesight with glasses. More then likely, in the next few years, I would no longer be able to drive. At the same time, he said I had cataracts and referred me to Dr. Stack. Upon the test for cataracts, my eyes had to be retested on two different days. The numbers were so bad and they thought that either the equipment was not working properly or I was the problem. Come to find out my eyes were that bad and they had not seen numbers like that before. After I had the cataract surgery, I was told by Dr. Stack that I would, more than likely, no longer need my glasses for distance. He, also, said that he would not be try to sell me an upgrade to my cataract surgery because none of it would help me improve my vision. I believe it was during a follow up visit a few months later, that one of the other doctors saw me and checked my eyes and restated what the other optometrist had told me, that my eyes could no longer be corrected by glasses. However, there was a new contact out that might. They did not have the contacts or the equipment yet and would refer me, if I liked, or I could wait until they got it. I said I would wait and the only real reason I did was because of Dr. Stack’s honesty at the beginning of all this. Long story short, my eyes were, I believe, 20/80 in one and 20/60 in the other and the contacts corrected both eyes to 20/20. And how did I know it was something impressive? When Doctor Bush gave me the eye test, he said to himself, out loud “WOW” after I was able to read all the lines. Before I got through maybe three lines before I could not make them out. That’s my story about my new amazing Rigid Gas Permeable Contact Lenses. Oh! and the only thing nice about my eyesight being so bad, was that the contacts corrected them to the point that my insurance agreed to paid for them. John Corkins

Dr. Michelin performed my cataract surgery - both eyes with 20/20 results! The surgery center was convenient and everyone was very attentive to my needs. Would highly recommend.

My husband had cataract surgery with Dr. Mishulin and is very happy with the results. Everyone he had contact with was very friendly and professional. He recommends Michigan Vision and Dr. Mishulin very highly.