Reviews

Dr. HATCH performed cataract surgery on one eye, replacing my one clouded lens with in artificial lens. This was performed in 2015 and has been working perfectly since then to now in 2023, so for eight and a half years now. So I am very happy with the work of Dr. HATCH and the facility.

Cant stand this place! When a parent comes in and says that there child has a disorder, you respect it! With no attitude!!!

Professional and personal attention excellent

I really can’t recommend them highly enough. I have trouble finding frames that are wide enough to be comfortable on my face, but also don’t irritate my nickel allergy (having sores on my face from glasses is something I’m never doing again!), and they were amazing! They picked out a bunch of frames that they thought would work for me while I was getting my new prescription, which made everything so much easier. They also got me sunglasses that clip magnetically onto my glasses, because I can’t do prescription sunglasses. It was great! Going here is such a personalized experience. Everyone was incredibly kind and helpful, and I can’t imagine going anywhere else! And I love my new glasses!

Rachel, Adam and Dr. Ko we’re wonderful! I felt like I had been going there for years, although it was my first time. They were so inviting, warm and informative. Great selection of frames. Can’t wait to pick up my two new pairs.

Adam & Rachel at Perception Optical are extremely friendly and customer service oriented. They will work with you until your glasses are just right, and always make you feel at home when you walk in the door. Thanks!

Arlington Vision Center is absolutely THE BEST. Not only is John professional, efficient, courteous, and amazing at what he does, he's genuinely kind. I reached out to him after being referred to his store as a place that had an on-site lab, and John was able to pull off a miracle and get me new lenses within a few days. I say miracle because I had a vacation planned and wanted to be able to see everything!! (Long story, but I had LASIK, my eyes regressed a little, and then I had a LASIK enhancement, and at my 3 month follow up I was finally given a prescription for glasses...less than a week before I was supposed to leave for my trip!) I cannot recommend this shop enough, and I know I'll be returning soon to get my sunglasses done. I am so glad I found a store I can trust for quality products (their eye-wear selection is perfection!!) and a wonderful customer experience. Now more than ever we have to support our local businesses, and I hope you'll support Arlington Vision Center too!

John and his staff are always so pleasant, polite, professional and accommodating. My entire family strongly recommend Arlington Vision Center for sales support and service.

I felt the service at this place was outstanding. The owner treated me how a customer should be treated. He really made me feel like he understood glasses and what would be best for me. Love my new glasses!

The doctors I've seen have always been great and professional. This place gets one star for the constant over billing I've received over the course of two years. Literally every time the bill has been wrong but I've caught it and they say "sorry we made a mistake". And just this week I received another bill in the mail saying I owe another $50. I sent an email saying we already paid this and they unsurprisingly replied "sorry we made a mistake". Read the other reviews about over billing and make your own conclusions. Not coming back.

Al was the guy who helped me with a discount on my prescription and fitted my glasses patiently. He kept my business after the reception woman had rudely told me she was too busy to deal with my insurance questions ( at initial exam). Thanks to Al for his kind and patient service.