Reviews

Contact lens wearers: if you have other options, go there. Doc is fine and nice, but it will take 4-6 visits and several months to get contacts ordered. If you must go, get your prescription and order elsewhere. I have worn contacts for over 30 years, I have never had such difficulty getting lenses.

With my son health insurance. It's hard to find someone will take it. My son been going here for 3 years now. We have never had any issue with anyone there. The ladies are always friendly.

They really want you to use self checkout. Only one register open and that gal is doing her best but seriously wal-mart? You're that cheap? Can't find stuff or shelves empty. Ignored by employee when suggesting opening another Lane

Dr. Rubin took the time to precisely measure and provide me with a prescription that is unlike any other I have received from another provider. I use trifocals and I can seamlessly see between them for all distances, without noticing the lines. I felt so cared for with his exam and knew I would not use another OD, as long as I could choose Dr. Rubin in the future for myself and my family.

We have a couple of mutual patients and Dr. Rubin has been nothing but helpful in assuring that these patients' transition of care is seamless. He's a stand up guy and I am honored to call him a colleague. Take care, Dr. Rubin, from your friends at Bridge Hill Eye!

Extremely thorough. They take their time with you and make sure you’re comfortable with any adjustments and will revisit if necessary. They have always been super friendly and accommodating as well. I switched here over a year ago and am so happy I did. It’s refreshing to find a great doctor you can trust along with the staff. Highly recommend!

The technicians were fun, knowledgeable, and made me feel comfortable from the moment I walked in the doors. Scott, the physician, was patient and informative during the exam and helped answer my questions and concerns. The technology they … More

Dr. Lauren & Kristen (sp?) were so welcoming and gentle! They made sure my contact prescription was the best fit for me and made me feel so comfortable during the entire process. They even offered to check-in to make sure I’m still … More

I was charged an extra $49 for a “wellness check” on top of the comprehensive exam even though my insurance copay was only $10. They also charge too much for their glasses. The front desk associate was pleasant, but the sales consultant at the end of the appointment was not helpful and not warm. They insisted on the extra payment in order to release my prescription despite my not having the extra money with me and my request to be given a bill. I was so concerned that this place was a scam that I researched my record from three years ago to compare the prescription to make sure it was right. Thankfully, it seems fine. However, when I told my old eye doctor office about the “wellness charge” I was told it should be a part of the comprehensive exam and something’s not right. Don’t waste your time and money with My Eye Doctor in Machesney Park.

The staff and doctor was so nice ! I didn’t wait long we were in and out. They were all so kind to myself and my kids. Especially the doctor, loved his personality and so nice.

I scheduled an appointment for my daughter to have her Kindergarten screening test done. First off, it took almost 3 weeks to get me in. I had explained to the woman on the phone while scheduling, that she knows her numbers but can only read some letters. When I arrived the office staff was very pleasant. Those ladies deserve a higher rating, but not the Opthamologist. He was very short with my daughter. Now she's only four years old, and gets frustrated when she cant do something right. He flipped through a handful of numbers/letters, pretty fast and then got frustrated when she didn't know them. He did not provide a full exam, instead, said she needed to go see a Pediatric Opthamologist because he couldnt deal with her. They still tried to bill my insurance for a full exam, which WAS NOT PROVIDED. They were fully aware of my daughters age and ability prior to the appt. I will never return to this establishment.