Reviews

This was my first time coming to this doctor’s office, and I am happy how everything went smoothly. The eye exam was quick. The staff was able to explain my benefits to me which is extremely helpful. I’ll definitely come back!

Everyone was nice and welcoming. The women at the front were amazing The exam was comfortable and thorough.They told me what they were doing step by step. The Doctor was great explaining everything and getting the right prescription for me. He was kind was not rushed and very knowledgeable. Highly recommend this office!

I'm no longer a fan of this place, especially after what happened today (September 20, 2023). Details: We have had to get our daughter's vision checked as a requirement for her school. Unfortunately, since June, all vision places seemed to have been booked solid. Especially the places closer to home. And this appointment needs to happen before October 15th. We finally decide on getting an appointment scheduled at Bartlett Vision for September 20th (today!) as we figured it would still allow us to meet the deadline for school. Which means, we thought we had this set! All of a sudden, we get a call today saying that they need to cancel the appointment as something came up and the doctor can't make it. And unfortunately, they can only reschedule us for October 27th. Which is way past the deadline we need to meet. I mean they didn't even offer us the opportunity to meet with anyone else for today. So being that we made this appointment months ago and everyone was booked up then, we then find out last minute they we now need to reschedule a new appointment which who knows if we will be able to do before this deadline. We understand that things come up, but this has now put us in a scrambling situation that we didn't cause. And instead of them trying to help us figure something out to meet this deadline, especially since they cancelled the appointment, they basically told us "sorry" and hung up the phone. I do not recommend this facility as that was completely unprofessional how they handled this. I do not wish this upon anyone else, because I am sure you would be just as frustrated. Especially with the lack of compassion from their end. And with the lack of help from them, we will have to find another facility to take my daughter too. Will probably never come back here based off how unprofessional they acted in this situation. I mean 0 compassion as if WE were the ones who cancelled the appointment last minute. And based of how it went down today, would probably happen again if I didn't say anything about it.

Visit this place today. I had my doctor’s prescription. I wanted to buy a new pair of eye glasses. Person on reception told me that I need to have an appointment to person who can help me to choose glasses. I told ok, but first (before I make an appointment) I want to see what frames they have (maybe I don’t like any frame and don’t need to make any appointment) and received the answer that they don’t allow to see the frames. It is ridiculous.

I've been going here for years now and the staff is always very friendly and helpful. They take the time to ensure your best care and aren't rushing you through the process. Dr G is great and takes her time to invest in her patients and not hustle them through the process as well.

I'm impressed, Dr. R. Jass such a professional. My toddler had the best first experience of eye exam. I highly recommend this place.

Very friendly staff and Dr. Jass is very thorough. Nice selection of glasses and sunglasses too and reasonably priced. I am so glad my family and I switched and found Dr. Jass and Bartlett Eyecare Center.

I am giving one star based on - pricing, sales technics and product quality only NOT the Customer Service which is good. Pricing. Among 5 different offices, this one was $200-$300 more expensive. I … More

I had a problem with my new glasses. The left and right lenses weren't centered at the same level, which compromised the clarity I wanted. I went back to the vision center somewhat late to make an adjustment and was helped by Eunice, who is very professional, thorough, patient, and kind. She adjusted the frame’s fit to my face, and I can see clearly now. Thank you for having such an expert person on your optical services staff.

Dr. Weller is great and the staff is helpful. I don't love the selection of frames, but they're priced right. Our family has always done our glasses and contacts here. I'm just now branching out elsewhere for the frames, but I'll have my prescriptions from Costco.

Had an eye appointment with Dr. Jamie Joseph OD. This was a great experience compared to my last eye exam at another Glenview optical shop on my VSP insurance plan. I hope the great care continues here.