Reviews

I worked with Nick, he was phenomenal! So kind and knew exactly what he was talking about. Customer service was top tier! Will definitely work with him again! Thank you Nick

I have been coming to see Dr. Swofford since I was a kid. It's been over 12 years and I cannot say enough about him. He knows his patients and always asks about how my life is going. I wouldn't trust anyone else with my eye care.

Good place. I've been going there for the last 10 years and have been happy with their service. Not expensive and prompt.

Just had a bad experience at this place. I have a daughter that wear glasses and contacts.The doctor asked if she wear glasses or contacts. I said both. The doctor then mentioned that we had to pay an additional price for the contacts. I was totally aware of that. Then she asked if we were doing an eye glass exam or contact exam. Since my daughter wear contacts mostly I said contact exam. So as we were getting ready to check out they said that I had to pay for the contact exam. That was never mentioned but she made sure that she mentioned that there was a contact cost. Had I known that I would've had to pay for this I would’ve declined. This was our first and last visit to this place. I will never come back again.

Been coming here since I was young. It's first come first serve. Very quick.

It was simple yet amazing , and fast getting a pair of glasses.

Horrible customer service , very rude , I tried asking a few questions after each question over the phone he would go straight to saying bye bye which was very unprofessional and rude , do not do business here.

Although there were a few bumps in the road on the initial order, Mary, the GM, got that straightened out for our glasses on a reorder. They were excellent and her fitting was stupendous. She is a very caring thorough and professional person who makes everything right for the customer. We will be return customers.

The front office staff were so kind in helping me find the correct pair. I was given a great tip to optimize my appointment and save the most money. The staff that did my exams were very professional and knowledgeable. They gave me great advice about my contacts. I was overjoyed with my checking out experience because it was so affordable. Best eye appointment I've had in years!

Excellent customer service/support from the two ladies at Mall of Ga . Vision works on Thursday,August 10th 2023. I was dropping by trying to make it to confirm a order and they were almost ready to close . These two ladies assisted me Imani was one I’m unsure of the other lady that also assisted, however they were very helpful even though it was closing time . These two Ladies are a definite asset to Visionworks. Thank -you for all you assistance and exceptional customer service that you gave me .

I needed an appt asap as my toddler accidentally scratched my eye. They were able to get me in 30 minutes after my call! From the front desk to Dr. Patel every single person was so professional and friendly!! Seriously the most authentic and nice customer service all around. I will definitely be returning for all my needs as well as sharing with friends and family.