Reviews

Very rude front desk. They never requested the right paperwork. They do not do their job.

Everything went very well.The salesperson was very nice.She took her time with me.Thank You!

I went here because it’s close to my work and home by recommendation of a coworker. Staff was all friendly and knowledgeable. I received a text today stating my glasses were ready for pick up.

Took my daughter here when she failed a vision exam at school. Great experience! The school program lets you get the visit for free as well as a pair of glasses. We had to order those. But the place also has a selection for $149 glasses, lenses, and anti scratch. Fair price!

I’ve been coming here more than 5 years and plus! I get both my eye contacts and eyeglasses. Both get customized due to having High astigmatism. I get the stylish silhouette eyeglasses, (which are hard to find). The staff is great! they put a lot of time and effort to get you the best prices with your insurance and such. The Dr. Actually sees you! and takes his time with you. There is no rush and I appreciate that a lot. I value the health of my eyes and this is the place to come.

I made a mistake and went a day earlier than my appointment but they found the time to see me anyway and it was a perfect visit as I have come to expect. It is always a pleasant experience.

The BEST eye exam. Best one I’ve had in my 22 years of needing glasses. Every staff member went out of their way to make sure I was taken care of. I also brought along my 1.5 year old and 4.5 year old. They can be a lot for sure. The staff never acted like they were a bother. The optometrist I saw today was the most caring, and kind man. He took time to explain EVERYTHING to me. There were abnormalities with my eyes, he saw so he requested we go deeper and get my eyes dilated. Thankfully all good. When it was time to pick out glasses, I was actually overwhelmed by the amount of options. I was able to pick out a pair and the wonderful associate who helped me, measured me and told me she would send a text when they were ready. Customer service - 5+ stars. Everything else - 5+ stars.

Annie, the woman who answers the phone!!! She was unfriendly and completely rude, so I complained to the manager. Someone like that is not qualified to work.

What an absolutely wonderful experience from start to finish. The office staff were all very kind and friendly. They were very thorough with the examination and I felt completely comfortable while in their care. Dr. Wagner was an absolute delight he put me at ease and relieved my fears about my vision. 100% would recommend.

I have had a very good experience with optim eyes, Southfield. I had an initial appointment and I was prescribed with the glasses however I started having headaches with the glasses for almost 3 months. I visited the clinic again, they did a recheck and prescribed new glasses and it got delivered to me in Shelby Township. All the services were free of cost. Thank you Optim eyes South Field as well as Shelby Township for the coordination and support.

Our family loves Dr. Unger! She is kind, thorough, and the care at Spring Family Eye Care is affordable. We've been going to her for over a decade, and are a large family. Everyone loves her!