Reviews

I was looking for a new eye glass shop for my daughter and preferred a place with extended hours. My low rating is due to their wait with greeting customers when walking in the door and they didn't work with my eye insurance (vsp).

Went in on Friday April 15,2022 for surgery, I forgot to take off my gold chain and at the last minute before going into the OR the nurse spotted it and took it off and put into a little bag. Later that evening at home I realized I did not have it. First thing Monday morning I called them and let them know I did not have my gold chain. They said they were not responsible for it ! We are talking about a gift from my wife that's has special meaning. I have checked with them on the phone and in person , they do not care and it is the cost of going there ! So a do not go there , if you do do not trust them with any of your valuables ! At this point I'm going file a report with the police department . John Scalise

this is awkward but I am older and my generation has but a few decades left.... there was a procedural issue in the exam room that caused quite a bit of dialog in the hallway amongst the staff that was exclusively in Spanish. I felt as if I was in Tijuana, I would think out of respect for the doctors English would be the default language of choice with regards to work related discourse.

Great staff friendly and courteous. Dr. Macias has an excellent bedside manner. Dr. Tran is very thorough with his patients. I will recommend my family and friends.

I had such a great experience! The office team was warm and welcoming and the doctor was fantastic!! She took the time to listen to me and offered me different options based on my issues and the test. We now have a plan in place to help me that I feel very optimistic about! By far best eye exam experience I’ve ever had:-)

TREMENDOUSLY AMAZING EXPERIENCE HERE!!! Such a world of difference between the experience I had at the Walpole, MA location. Evelia and Artan (my apologies for any misspelling of their names) were EXTREMELY HELPFUL AND ATTENTIVE, not only to myself, but EVERY SINGLE CUSTOMER THAT ENTERED THE STORE! They are so great and I enjoyed my experience here so much! If I wasn't leaving the area in a couple weeks to head back home, I would make this location a permanent place for me to shop for glasses. I applaud them and their customer service and wish that I could give them 100 stars! Thank you so much for all of your help and kindness!

Dr. Dao really cares for the health of your eyes. What I appreciated the most was the excellent customer service of her staff. They were knowledgeable, polite, caring, and most of all, patient. Without hesitation, they replaced frames I originally ordered from them. Helped me pick out new ones and I absolutely love them. Additionally, they were understanding and accommodating with my toddler visiting with me. Really happy we found them!

Wanted prescription sunglasses, was told about polarized lenses. For the layman that does not mean anything unless an example is shown and it was not. So I received the glasses with a grey TINT, not happy. When at a ballgame or summer sun a TINT doesn't work. And on top of that paid an additional $75 for something that will not do the job. I guess now I will go to Wal-Mart and get some huge cover-up shades. Totally not happy!!!

My four children and myself are patients at South Gate Optometry. The doctors and staff are always kind and professional. Their bed side manner is superb and always answer all of my questions and concerns. Thank you South Gate Optometry.

Hazel has the most experience with picking the BEST frame for your face! She saw me once a while ago, and was able to select a frame that fits me so well!! My parents and I have gone for years and I highly recommend hazel and the office!