Reviews

Always a great experience. The best selection of frames in Los Angeles.

From start to finish I had a nice experience. The whole staff was helpful!

I have loved everything about my experience with Dr. Hairston and his office staff. He takes the time to explain everything and will patiently answer any questions I have. In the last few years, I have had several issues with dry eye - his dry eye spa along with the suggestion of eye plugs has left my eyes feeling better than ever. He truly cares about his patients and wants to help. I also have to acknowledge his office staff who are always so lovely and pleasant every time I call. The office is in a very convenient location right off route 9 and it's a clean and well organized space.

Don't go there! The service was very unprofessional. The owner Hanna ordered a pair of glasses that were completely off and basically useless. She offered to order another pair that were a little better but still useless for near and far vision. Without any effort to figure out the reason that the new glasses were not working and how to make a useable pair of glasses. She ordered another pair that wasn't any better. After three attempt with no improvement in the glasses performance it was clear that it goes nowhere. Asking her to stop the process after wasting six week resulted in her unwillingness to return the deposit and her threatening that "she has her ways to deal with people like me". I found them incapable to do the job and very unprofessional in the way it was handled. Went to another store and within a week got a perfect eyeglass in one attempt.

Dr. Joel Schultz is incredible! I had a wonderful experience with him as well as the entire staff. I highly recommend Preferred Eye Care!

What an absolute joke 2 deal with this office..If you would rather argue with the hot mess that runs the front desk and get absolutely nowhere real fast then by all means this is your place 2 go. Takes way 2 long to resolve a simple issue and still have to get mouthed at disrespectfully, no thank you!!

Dr. Steinmetz was excellent from the beginning to the end, he made me feel reassured and safe, super caring and does not play about his patients. His team is amazing and will be referring him for the rest of my life I love my results and its only day three!

Dr Zhang and his staff are excellent. They're very thorough, knowledgeable, and extremely professional. They're very organized as well since there's never long wait times which I appreciate.

Terrible experience and unprofessional .. I called for my old Prescription to be faxed.. not organized could not find.. always a wait to get things done.