Reviews

Lady who I spoke to, blond hair, older, had a tone that I didn't like at all. She should learn how to talk to people without being condescending. I regret ever spending money there. I would definitely not recommend to any family or friends of mine. **Update from new experience recently** Had Carol help me surprise my mom with her dream eyeglasses. She made the whole process worth it. She genuinely seemed happy to help us throughout the whole process. We had to see the doctor to make sure the prescription was correct due to the last pair that weren't done correctly and they quickly resolved before the new pair came in. Glad I gave them a 2nd chance.

Bought a pair of Cartier glasses, had an issue with them, they said that they cannot fix them, sent them to Cartier , Cartier said that the lenses had to be taken out. Left them returned to pick them up, the glasses were in shambles, torn apart.Luckily Cartier stands by their name and replaced them with a brand new pair. The eye wear was dismantled , when I saw what they did with those glasses, my heart leaped. This company has no respect for its customers. There is someone or an entity in this company that allows this type of behavior by its employees. The fish stinks from the head. I will not purchase any high end product there, they are pirates.This company lacks principle, you should have seen what they did to those pair of Cartier glasses.

The employees are nice, but so is anyone that wants your business, I'll take it either way. But here's my problem, I paid $570 for what I thought was the same quality I get at Pearle for around $400. Unfortunately, Pearle, didn't have frames I liked this time around, so I went to Cohen. Cohen tested my lenses from Pearle that I've worn daily for close to four years. I was told I was getting the same exact lenses. Not so. When I picked up my new glasses, only the center of the lens was correctly focused, once my eyes moved slightly from that focal point, everything became blurred. I had to leave the glasses and come back two more times until they finally told me that they didn't use the same lens I get from Pearle (they used a cheaper lens) and they would have to replace my lenses with the same lenses I get from Pearle, that it would cost me an extra $200 for that type of lens but they weren't going to charge me (like they were doing me some kind of favor after charging me nearly $200 more than Pearle for cheaper lenses). It gets worse, I am a plumber and I've worn my Pearle lenses for nearly four years and never even had a scratch on them, within two weeks of wearing my Cohen prescription glasses, doing the same job I've always done, they already have a nick on the inside of the lens that is annoying my eyesight. Does this mean the quality of lens they gave me is still not up to par with Pearle? I don't know. I'm going to reach out to Cohen and see what they are willing to do for me because this is outrageous. Update: I added more stars to my original rating because I received a call from Cohens customer service and the young lady was very nice, apologetic and came to an agreeable resolution with me. I have to say that she was willing to look at all possibilities for rectifying the issue. I am extremely happy with the customer service I received and I raised my star rating because I understand that my experience with Cohen was an individual experience and not indicative of their overall service or customer satisfaction. Thank you Cohen. Update: I lowered my rating again because after everything described above, I get an invoice from my health insurance that Cohen tried charging them $800 after I originally paid $570 cash and used my union voucher. Luckily, my insurance didn't pay the $800. I can't pass judgment because I don't know how the system works but it just doesn't seem kosher to me and i thought i should share.

Very professional staff. Went in for my consultation, after a couple of tests the doctor told me I was able to have the LASIK surgery done. Was surprised how soon I was able to have the surgery. During the day of surgery I was a bit nervous, but that nervousness went away during the surgery. The surgeon was very professional letting me know what to expect during and after the surgery. The surgery was very quick. Everyone’s experience will be different but I had an excellent experience. After the surgery I barely felt any burning or tearing and went for my follow up appointment the next day and the staff said everything was good and to keep following the after care instructions. I’m happy to say this was one of the best decisions of my life. I can see clearly without the need of my corrective lenses. I want to thank the LASIK Vision Institute of Garden City for all they have done.

Dr. P and the entire staff at LASIK vision institute in Garden City were absolutely amazing. They made me feel super comfortable and confident with my decision to have the LASIK procedure. I had a pretty high glasses/contact prescription being nearsighted, farsighted, and having astigmatism in both eyes. The procedure itself was very quick and I was able to see details within a minute of sitting up from the table. I was driving the next morning to work with beautifully clear vision. I have been waiting to have this procedure for 13 years, and they made it such a great experience.

I recently had LASIK surgery at The LASIK Vision Institute, and I had a wonderful experience. The process was quick and painless, and the staff was so professional and caring. From the moment I walked in the door, I felt at ease. The staff was friendly and welcoming, and they took the time to explain the entire LASIK process to me in detail. I had a lot of questions, and they answered them all patiently and thoroughly. On the day of my surgery, I was nervous, but the staff was so calming and reassuring. They walked me through the entire process step-by-step, and they made sure I was comfortable and well-informed throughout the entire procedure. Overall, I had a wonderful experience at The LASIK Vision Institute. I highly recommend them to anyone considering LASIK surgery.

Thank you Dr. Derco, Mr. Philips, Carol, and American Vision team!!! They took care of me, laid all the facts, and got me through the examination in a jiffy! I’m from NC, so I’m always wary of going to things like this in NY (had to get a new doctor, dentist, etc.) The local place I go to in NC— those exams take up half my day, they’re always booked within a year, and the staff are just not as kind as America Vision’s! America Vision exceeded my expectations. They're an honest business who are looking out for your best interests, which I respect them the most for. I will keep coming back to them -- looking forward to getting my new lens!

Had just got home from a trip overseas where i unfortunately misplaced my only pair of glasses that I had. Gave this place a call and they were able to squeeze me in that exact day I called due to my unfortunate circumstance. Was greeted with some good people and treated like a great patient. Everything was so thoroughly explained to me and why my eye sight is the way it is. Forgot to mention, had not been to an eye doctor in 5 years haha. This place really took care of me and even had a pair of frames right there that they helped me out with! I’m expected to pick them up in just a few business days- entire team was great and I will def be going back

A professional, but warm optometrist's office, bolstered by a team of doctors and staff. They do a rigorous eye exam and use some of the newest technology to make sure your eyes are in good shape AVE WILL REMAIN THAT WAY. Their staff is SUPER friendly, and their lines of designer glasses are extensive (not expensive!) Their staff goes out of their way to help you register and check you in, which reduces time spent, paperwork, etc. The doctors are knowledgeable, caring, funny, and personable. They really are a great resource for keeping your vision in great working order.

I received great service! The staff was courteous and professional and the doctor took time to explain my exam results. The wide selection of fashionable frames was much appreciated and I received my glasses in a timely … More

My daughter and I first visited J&J Eye Care a few years ago when her glasses broke a few weeks after getting them. James was able to salvage the lenses and provide us with new frames. I was so grateful for his knowledge, patience and ability to help us in what felt like an emergency situation. I have and will continue to be a loyal customer since meeting him that afternoon. He is always professional and provides an excellent service without breaking the bank. His store has wonderful options and most recently we visited to fit my daughter for contacts. All of the members of his staff are helpful and welcoming. We are so lucky to have this gem within our community - I encourage all of you to support this local business.