Reviews

At my first visit, I was really satisfied by the staff and doctor. They are extremely helpful and kind as well. The prices are reasonable and I strongly recommend this store. If there are any problems, talk to Mamun. He is the best person to go to.

The staff is super welcoming and the doctor is very nice and sweet! They offer great prices and are willing to work with you to help give you the best options. I couldn't be happier and will come again!

Very good doctor my both kids since childhood are seeing here and they are happy too.

Very unprofessional, rude ignorant illiterate, office staff. We book appointment week ago for 05/26/23 @ 9:45am...we were on our way n received call from her office (block caller id) @ 8:53am. Female started with we need cetain documents which i agree i will arrange no worries that idiot started arguing for no reason n on n on... i told her im driving i will will do as soon i arrive... but i doesn't know which kind of idiots this eye doctor hired...maybe to save some bucks but to lose business? Well better stay away n don't waste your time because eyes are very sensitive but these people are not.....

There are so many issues with Dr. Patel and her practice. First and foremost, my child suffered longer than she should have and missed more school days than was necessary because Dr. Patel was unresponsive regarding her pinkeye infection. Also, there are ALWAYS charges in addition to the co-payment and they charge you extra if you want to pay with a credit card. And the wait times to see the doctor? Unbearable. My husband, my daughter and I will all be seeking eyecare elsewhere.

I would recomment this place. I really did not know i needed glasses and this place explain everyting to me. My name is Juan Plaza and believe they did a nice job with my eyes and also glasses. I would tell my friends and family to come … More

This place has been my go to for any eye medical care. Doctors are extremely professional and welcoming. Thank you for time and patience i definitely recommend this place for anyones next eye care diagnostics.

Best Total Vision place! Very nice custumer attention , and management and respect. I would definitely come here again.

Although the doctors were polite, the man at the front was extremely greedy and tried to get the most money out of us. I informed him I do not want an expensive frame and I found one of my liking that was free yet he kept insisting to try the expensive ones. I constantly said that I do not want those and after I tried them on he put away all the free ones and said that these glasses look better. He kept giving us “discounts” which I find extremely suspicious and informal for a professional glasses company. I insisted how I did not need thin glasses, I did not need blue light protection, I only wanted to remove glare and that was $80. However he kept forcing and pushing it onto us to the point where we didn’t have any choice. Furthermore, there’s a refund policy of 30 days, as stated in the terms and conditions, however although it’s been less than 24 hours they refuse to give us a full refund. Absolutely horrible, if you don’t want to get scammed don’t come here.

Very flrxible, was able to postpone my appointment a few hours later than scheduled. The staff was friendly and knowledgeable. Offered great price for my new glasses 👌🏻 …

After reading all the reviews here on google, I was skeptical about going to this place, but I decided to give it a try. I was pleasantly surprised, the manager, staff and doctor was very courteous and helpful. The doctor was patient with me in the eye exam making sure I had the correct magnification, was back and forth with the different lenses on the machine to see which one I can see the best with. When deciding on what type of features to add on the prescription lenses, the manager was very helpful informing me what the benefits are for each add-on. I told them that I wanted to use my current frames instead of getting new frames and they said there was no problem with that. I did not feel any sales pressure from anybody there, just mere suggestions of what would interest me. One interesting note is that in the previous place I went for prescription glasses, I had to leave my current glasses if I wanted to reuse the frames, but here they told me I can bring them the day the lenses come in and they would be fitted in one hour. Waiting for the lenses to come in and hopefully a happy camper, there nothing like seeing crystal clear.