Reviews

My family & I have been going to this Costco for years for glasses. Our prescriptions have been consistently spot-on when other mom-and-pop opticians couldn't get our prescriptions right AND charged us 3x the price! Service has only been excellent and although the optician is a little rushed and uses images of diseased eyes as "scare tactics" to make sure you get your eyes checked every 6 months, he is extremely knowledgeable and helpful when asking questions. The glasses themselves have also been rock solid. Never had an issue with the lenses and the frames are well made and range from generic to Gucci for hundreds less than some other places. Orders usually come in in less than two weeks. The staff is always helpful, knowledgeable & passionate but not saccharine friendly (One member got visibly miffed when I cleaned my old pair of glasses with my shirt once... I shouldn't have done it, but I was surprised how flustered it made the employee. She then said "Please don't do that," requested to take my glasses, and wiped them down with an appropriate wet wipe. They really do care about glasses!) Interesting note: The optician is in Costco but is not run by Costco, therefore, you can get your eyes checked without a Costco membership! Purchasing glasses does require a membership.

Lisa the manager of optical is awesome and helpful and friendly!

At 62 years old I decided to try contact lenses because of the fogging from the masks. I went in I made an appointment and I saw a doctor There’s a sign that says an eyeglass appointment is $69 and a contact appointment is $99. When I was finish they told me that they would have to order trial contacts and they would let me know when they were in and they charged me $150. I didn’t complain I paid $150 I went home. I got a call at home that said they were sorry but I forgot to charge me another $25. Clearly I found this to be a little bogus and told her so. When I went in to check on my contacts I was apologized to and given a $50 refund. I thought that was fair of them but then I still didn’t have my trial contacts. At the end of two weeks I again contacted them and were told they were not in yet and there was nothing they could do about it. When three weeks were by I called them again and was told the same thing that there was nothing they could do about it. Finally I received a text message saying they were there and I went to pick them up. Now as I said I have never worn contacts before and they just handed them to me and said good luck. I was very confused I said I thought somebody was supposed to show me how to put them in but they said since I had a problem with the doctor I could put them in myself. I was in shock. Now I’m in the position of finding another eye doctor that will show me how to put them in and make sure that they are the correct contacts for me. I don’t know if I’m gonna have to get another exam and pay for it or what but basically Costco left me on my own

My husband and I are in the area of Lake Zurich for a few months. My husband was having difficulties seeing and we made an appointment with Dr. Blechacz. Dr. Blechacz was professional and provided a thorough exam with very updated equipment. He spent much time and my husband did not feel rushed. He helped him pick out the best frame and lens to meet his personal needs. He immediately called us when the glasses came in and scheduled a follow-up exam in a timely manner. During the followup exam, he fitted the glasses and tested him to ensure the Rx was correct. In today's medical field, we often feel rushed and exams are impersonal, which was certainly not the case with Dr. Mike. My husband and I give him 5 stars!!

My family and I are deeply grateful for the outstanding care we have received over the years from Dr. Levine and his staff. The moment you step foot in either of their offices (Lake Zurich and Libertyville), you are greeted with friendliness and professionalism. Both Dr. Levine and Marla were a pivotal part of my care when I was recovering from a concussion and was required to wear special prescription glasses. I wholeheartedly recommend Advanced Eyecare Consultants to anyone seeking exceptional eye care in a warm, welcoming environment.

Dr. Levine and his staff are amazing! Everyone is so friendly. I’ve been seeing Dr. Levine since my keratoconus diagnosis a few years ago. I never feel rushed during my appointments. He is very knowledgeable and explains everything thoroughly. My scleral lens have improved my vision so much. Its a process that requires an experienced doctor. I consider myself lucky that I found him.

My family has received our eye care for 20 years with Dr Levine and his wonderful staff. Dr Levine has helped me attain great vision by dialing in the best prescription for my bifocal contact lenses making it possible to have optimal distance and reading capacity. ( no cheaters needed) Dr Levine explains everything and addresses all questions, I ever feel rushed At my appointment. Advanced eye care also has all the latest technology for diagnosing eye disorders. A special shout out to Marla who is an expert at helping me pick out new frames for my glasses, Karlee for her help and caring attitude. All staff has been extraordinary.

Office Manager Sara(h?) is so professional and knowledgeable! She also made purchasing multiple pairs of glasses easy for my partner Kesha and me. Thank you!!

Glass was ordered on the Black Friday of 2021 and finally received it on 2/5/2022. it took 71 days. After waiting for 5 weeks, I started to ask for status on a weekly basis. Every single time, the answer was, it is coming next week. I was … More

Sara and Amee-Thank you! My daughter entrusted you with a pair of well over 100 year old heirloom solid gold glasses (my grandfathers). Absolutely perfect. No one else would do this detailed work. My wife and I raised our kids in … More