Reviews

There was an issue with my new glasses and Stacey the GM responded to my review and took care of everything. She didn’t have to-customer service has slipped so much everywhere and it was delightful to have such a great experience. She is a gem I hope Myeyedr takes goooood care of her.

Dr. Malouf is the best, most knowledgeable opthomologist I have met or had in 70 years. I am from several different affluent areas where supposedly we always had the best. But they paled in comparison to Dr. Malouf. He examined my eyes and found hereditary issues that no doctor had ever mentioned which explained problems I was having. Thank you Dr. Malouf. He will take care of my eyes till the end now. He is young, laid back, friendly and NOT condescending like so many doctors are. There is no flashy glitz office, here you only find 100% quality care, and detailed explanations of your eye care.

Doctors are great, But do not have your glasses made here they will rob you

Dr. Linsey is not only professional but he is warm, caring and easy on the eyes. He made my experience of getting new prescriptions and corrective lenses the easiest experience I’ve had so far. There is a genuine care that is given, which sets them apart. I’m so grateful for these amazing doctors and dedicated staff.

Really amazing staff. Very educated. Very clean. Very helpful and kind. Loved the experience. I just called them off google and got in an hour later and was out the door with contacts quickly. Highly recommended

Staff was very personable and warm. The doctor actually put up with me not following prescriptions to the letter, but was pleased the see the results however. Very good team...

First time here and it was a great experience! Dr. Hall was super kind, thorough, and helpful. I would definitely recommend my family and friends to come here.

No cookies or coffee, but an exceptionally skilled surgeon. Still need sutures out but so far great results and I can see clearly from my total eye area without always making a face to open my eyes! Cannot wait for sutures to be out. Highly recommend this physician, he's got a tough job and he loves it--it shows.

I called this morning to make an appointment for a complete eye exam. I saw their new office this weekend on McMullen Booth only 5 miles from my home. I told her I would like to make an appointment for exam told her what my insurance was and more than once she asked to you have vision insurance I told her I get one free eye exam yearly and it’s a 35 co pay after for visits. Then she said something about 200.00 dollars again I explained my insurance and suggested she checked if they excepted my plan. No response. She then asked me if I wear contacts I said yes. Well if you want eye measurement for contact prescription you have to go to Largo we do not have equipment here at this location. I was so stunned by this. Build a huge new office and they do not have equipment to handle a simple contact lens prescription. Totally ridiculous. I said I will continue to look for someone who can accommodate my needs she said that’s fine.

The office made setting up my procedure super easy. They worked with my insurance and were exceptionally helpful making sure I was comfortable and had any and all questions answered before the procedure. Dr. Mohadjer is amazing. She is a master in her craft matched with a kind comforting bedside manner. I would recommend her to all family and friends.

Unprofessional is a single word I'd use to describe this practice. I've been seeing Dr. John for just shy of a year now for my eye disease. I have to go fairly often to ensure my eye isn't worsening. Today was one of those days where I have a comprehensive review. I arrived early for my 10AM appointment. I paid my copay and they said they'd get me back to Dr. John shortly. 5 minutes passed and I did a vision test and then an eye pressure test. After that, they sent me to the eternal waiting room and kept all of the patients in the dark about the awful reality happening behind the scenes. This practice is supposed to have multiple doctors and you will usually see the same doctor because they know you and your condition(s). Well today transparency went out the window and I waited for 1 hour and 15 minutes in the second waiting area for them to never call my name. I asked at 11:20AM when I'd be seen and they told me I was still 5 patients behind (10AM appointment). I went to the front desk to reschedule and then they informed me that their practice with MULTIPLE doctors only had one in today (not even the doctor I was scheduled to see). During the check-in and all of that they never once mentioned this. So I paid my copay to see a different doctor and not a single time did they tell me mention a potential delay or that my doctor was out of the office. They didn't call me or anything either to try and reschedule. Instead they had one doctor seeing EVERY SINGLE PATIENT for the doctors that were out. I ended up going to the front desk and asking for a refund/reschedule, but honestly after this experience and the way the staff didn't inform anyone waiting about their doctor being out is beyond unprofessional and I am looking for a new doctor. If you had called me or told me when I arrived, I would have rescheduled, but you didn't even have the decency to tell me that the only doctor I've seen at this practice was out. Truly disappointed to have had such a bad experience. I can say that another patient had an appointment at 9AM and was leaving as I was getting in the elevator and also complained about how bad his wait was.