Reviews

Dr Wasserman is wonderful. Unfortunately the rest of his staff stinks. I received a collection notice about a bill I didn’t even know about at the same time as I received one from the office. Some of the billing was duplicated. When I went into the office she told me that she hadn’t sent anything to a credit agency. Finally she looked it up and voila! She found it. Thanks for messing with my credit score.

The doctor is very nice. But the lady Barbara was very rude to me and she actually yelled at me which is something you shouldn’t do to a customer. I was asking questions and she was impatient and she wanted to continue to be rude I think she may be new, the other women were very patient and respectful she should not be working with customers with that type of demeanor.

I Read it5 star because the service was great. The reception is very helpful and I received by glasses with the prescription that they gave me to be the perfect eyesi

I went in for new contacts and Dr. Craner was extremely friendly and thorough! Additionally, I had an issue with the parking app and ended up being 15 min late for my appointment. I was very apologetic and he was very nice about it. He gave me samples for a newer kind of 1-day lenses to try out and also for my original lenses. The evening I went in I was the last appointment and the receptionist, Chris, had to leave a little early, so I didn't get to meet her. However, when I called to order the lenses I had chosen, she was also very friendly and was helpful explaining the insurance questions I had. I would definitely recommend!

This unassuming optical shop in a corner of the Stamford Mall is a gem. My wife and I have been with them for at least 15 years. We love the mix of familiarity and professionalism that everyone exudes when we visit. Come and try them.

I had my appointment today. Gisel helped me and she was so nice and explained me everything. She took her time to explain me everything about getting contacts for my first time. She cleared all my doubts. Definitely the best person that could’ve help me. 5 stars

I’ve been a client of Cohen’s for approximately 30 years. So lucky to have met Mike. Not only is Mike a very skilled craftsman, more importantly, he is kind, thoughtful and will go the extra mile to accommodate his client’ needs. He is extremely informative, knows his products very well, and educates his clients when they are purchasing eyewear. Look no further for eyewear, Mike at Cohen’s Optical in Stamford is the best!

Dr. William Potter is a wonderful pediatric ophthalmologist. I was impressed with how he talked to my teenage son and explained medical terminology about the eye with him. He gave my son his full attention and spoke to him directly. My son commented that he appreciated how Dr. Potter treated him - more like an adult and less like a child. Excellent doctor.

Greeted with an agent eager to help me sign in. She provided me with full details of visit plus cost breakdown. Told me where to go next. Technicians were relaxed, polite, attentive with specific easy to understand directions. All machines cleaned while watching. Teresa Dr’s Conway’s assistant was very thorough performing tests and impeccable eye refraction exam. Dr Joseph Conway was soft, kind, pleasant, relaxed took his time, explained everything clearly performing his exam. I would rank him among the best physicians in all specialties I’ve had. In fact everyone that worked there said he was their doctor! Checked out with sweet lovely person giving full details of what my insurance covered and what my costs were and why. Facility was clean, modern. Was packed with patients however I went in and came out perfectly on time. 100 ⭐️’s

Dr Potter and his staff are great with kids. Dr Potter especially is great at getting the young ones to focus and be still for just long enough to do the exams. He's also great at communicating his evaluation and answering any questions. However getting someone from the front desk to relay a message that needs a response from the staff is an exercise in frustration. They never appear to relay the message. There was a time we had to yell at them over the phone to get them to do their work before the physician's staff finally received our inquiry and got back to us. So to be clear... Physician and staff: 5 stars Front Desk: 1 star Average: 2.5 stars (rounded up to 3)

From the door the service was very outstanding and professional, I'm so glad I visited them and did my prescribed glasses purchase. I defenetly be back when my time is due. Another happy customer !