Reviews

I have never written a review before, but I had to after meeting with Dr Hanely. He is very nice and knowledgeable and compassionate about his job. He tells you why and how your eye works and how medications will effect it like a professor and a college textbook. Wished he was my doctor for everything.

Where to begin? Dr. Sancho’s first words to me were something along the lines of “Don’t you live super close by?” I replied “Oh, yes I do!” thinking this was the beginning of a friendly exchange, however she cut me off and proceeded to ridicule me on being late. “I don’t understand why you’re nearly 30 minutes late then. As a healthcare provider you should know the importance of being on time to medical appointments, had I needed to see any other patients I wouldn’t have been able to do your exam today.” No hi or hello, or introduction of herself or her role. It was a very unprofessional first impression to be met with, and unfortunately I probably won’t be coming back to buy any frames or lenses there solely for this reason. It sucks because I don’t think she was a bad optometrist, I could tell she was very knowledgeable and the exam very thorough. However, I’m not a fan of being treated like that by anyone, let alone my eye doctor of all people. Dr. Sancho, learn some proper manners and the importance of how first impressions can influence the patient-provider relationship.

Excellent service. I just made a call to the office about my broken glasses and they immediately put my warranty replacement pair on order with no fuss. Very efficient office personnel. I highly recommend.

Linda, has been a blessing to my family. I first started going to her back when she was located at the outlet mall. She then moved to another location, without hesitation I followed her. Now she has her own area and my loyalty is and will always be with her and her company. She has always went above and beyond and then some for my families situation. She has always been transparent in the products she recommends to me and my family. Her eyewear lasts and while it is slightly higher than some other places. The quality of is unmatched, you will never go to another place again after using this location.. I have and will always recommend her. She treats you like family and I'm glad that I found her years ago.

The best Eye Specialists in the West Valley. Cordial to your appointments and makes sure all your concerns are addressed.

I can't make an earlier appointment for an eye exam to buy lenses. I lost one lens and now I can't see anything. This is not life, but hard labor. The eye test takes 5 minutes. We've been talking to support on the phone longer. I don't believe you can't accept me in less than 2 months...

Took care of my emergency eye surgery. Now I can see highly recommend Dr Finnen

The greeting was was warm. I was checked in right away. The technician took me back and the machine resting quickly , smooth and simple. The Dr did his job throughly. I felt comfortable and at ease in his care. I did not feel rushed and still we went through a lot of testing in a short time. I lost my Dr of 40 years and yet I feel very comfortable with my new one. Thank you for being so friendly.

Helped so much to understand everything and get glasses for my wife immediately! Great place very nice

I give 5 stars to Dr. Zielinski and the excellent care our daughter receives and for their staff who are always friendly & courteous but ZERO stars for the "Patient Portal" - it is absolutely TERRIBLE! I have been unable to send an e-mail message to Dr. Zielinski ever since it was changed a few years ago ! I have informed them multiple times about their problematic website and they have told me "you are not the only person to complain about the Patient Portal". So far nothing has been solved. I was there yesterday and was told to call them if I was still unable to send a message. When I was still unable to send an e-mail, I called them. The operator put me on 'hold' for over 10 minutes and I finally hung up. After 2 years of a problem, one would think UOA would hire a better company to manage their website.