Reviews

Horrible experience. I never ever do google reviews, however this time I am. I have been coming to this place since I was 16 years old and today is the last time I step foot into this place! I paid for my eye exam and 6 boxes of contacts, however all they gave me were pre trails at that time. I was told to come back to let them know that it was good fitting, before they proceed with placing the order. Now they are telling me that they have no records of me ever paying for contacts boxes. Therefore I will be going somewhere else, where they are more organize and professionals. I see why they went from 4.5 stars to 3.3 stars.

The staff here is wonderful. I came in with broken glasses purchased through another doctor, and they were incredibly helpful in working with my insurance and getting me set up with a new pair quickly.

I made an appointment for my son with this health care provider last minute because his previous provider cancelled his appt twice. The staff was very nice, pleasant and efficient. The Doctor was also very helpful and it seemed as if they did a comprehensive exam. My first time there and I was impressed! Thank you for your help!

I would completely recommend this place. They are very professional and incredibly welcoming. I needed some small adjustments done to two pairs of glasses, and the owner was kind enough to fix these for me at no cost. His kindness and generosity shines through. If you need anything, check out this place!

I never write reviews, but was blown away by the service here. I visited from out of town and forgot my contacts. Within 10 mins, Manny was able to find my exact lenses in their inventory. He then drove from a different location to drop them off to me at this location at no additional charge. Incredibly communicative and polite the whole time—would give more stars if I could.

I bought new glasses from Carofano Opticians about a year ago. They had the best frames on offer out of any place in New Haven - the perfect blend of stylish and smart. Manny was excellent. He is super friendly, responsive over email, and was patient with me as we adjusted my glasses to fit perfectly. My frames accidentally broke a few months ago, and Carofano Opticians replaced them for free because of the year warranty. I wasn't in New Haven at the time so Manny even shipped the new pair over to my current address. I couldn't recommend Carofano Opticians any more, and I will certainly be coming here for any new glasses in the future.

Dr Maeng did a masterful job helping my wife to deal with the emotional issues regarding the pre-op phases of her recent bilateral decompression eye surgery. Her compassionate bedside manner also helped me immeasurably. I will be posting additional commentary after consulting with Dr Maeng and am in a position to assess the impact of the surgery.

Due to medications I have to have my eyes checked for signs of glaucoma so my regular eye doctor sent me here. It was an extensive 90mins or so string of exams. Very welcoming atmosphere. Doctor Win was a pleasure. He explained everything in laymen terms. His assistant was nice and professional. Everyone was great. It was a nice experience. I watch a lot of srp asmr, and it was nice to get that full experience, but I was about to fall asleep! Lol... looking forward to going back.

The best eye Dr. group!! Everyone so friendly and helpful, the minute you walk in until you leave. The office is clean and organized. Dr. Cronin is the best 👌 my daughter loves her ❤️ she explains everything very well. Thank you so much! …