Reviews

Beautifully clean office and amazingly friendly and loving staff. Jasmine was able to get me in same day at 4pm. They went above and beyond to be sure I had the best care through a horrible injury. I will continue to recommend. Thank you Jasmine!!!

Had an appointment for 12:15 showed up at 12:18 it’s now 12:49 and I haven’t been assisted. I had to literally walked door to where the doctor is to be checked in. Then I proceeded to wait until 1:00 to do a simple contact fitting. This is so stupid what’s the point of an appointment? They need to do better I never have problems with this place but it’s usually when Katelyn works. She’s not here today smh oh and when we were finally seen for a simple contact fitting they said. To comeback next week bc they didn’t have any contacts for us to try!!!!! Waiting 45 mins for nothing!!!!!!!!

Great experience! The staff was efficient, very friendly and caring . I had an inflammation in my eyelid and they got me in the next day. Dr Wilcox was thorough and prescribed treatment that cleared up the inflammation in just a couple of days. I will definitely be seeing Dr. Wilcox again.

Dr. Doyle is very knowledgeable and always professional. The members of his staff are friendly and helpful and provide a welcoming environment for their patients.

Last week was my first time at Lux. Contacts with simple prescriptions are $800/year with a rebate that was supposed to be $300. When I get called back, I was told I used the wrong rebate code. I had to clarify with whomever that I spoke with, that was the rebate code that Marlo had on my order. Then she admitted Marlo had the wrong code...jumped through hoops. And please know that a basic prescription shouldn't cost over $350 a year on the high side for disposables. Now, let me start on the glasses that have never arrived and no one knows why it's taking weeks. So, long story long, unless you have extra money to pay for contact lenses and glasses and don't mind waiting until you're deceased to receive them, then this is the place to go! Plus, you get run through like cattle. I don't feel like she was thorough and no one took any time to explain contact or glass care for a first time user.

As has become the norm with the physicians at Vision Associates, Dr. Sadowski was courteous, professional, informative and personable. I appreciated his explanations and recommendations during my exam and the nurses interactions with both of us.

Samira Soro is an amazing optometrist. She was extremely helpful during the consultation. Samira Soro answered all my questions, was very friendly and, most important, LISTENED to me. I can truly assure you that Samira truly cares about your daily comfort. I highly recommend Samira and will definitely come back in a year to renew my prescription. Thank you!

Very professional with his work. And what he do. He's very patient and like to make his clients laugh. he's a very sweet person . I'll recommend anybody to come to him.

I cannot express my thanks enough!! I called in with what I thought was a very serious condition and they worked me in immediately. The front desk girl was better than ANY I have encountered. She was genuinely concerned about my issue. I was a new patient and all!! Amazing experience!! I will be a lifetime patient from now on. Dr Johnson was very thorough and helped me understand what was happening. He is also a very genuine person which i have had a hard to finding in the medical profession these days. Thank you so much!!!!

Don’t know where or how to begin other than to say… STAY FAR AWAY FROM THIS WRETCHED PLACE! No help. Bad customer service, and absolutely the worst condescending attitudes. I had to wait to get lenses bc I’m being treated for breast cancer. …. But Tracy felt the need to question why I waited so long…. doesn’t seem to have too much common sense. Rude. Do some modernizing. It feels like you walk into a 1986 eye clinic your mom took you too. Do better for your community.

I highly recommend Dr. Cohen. She never rushed the exam and patiently answered the many questions I asked. She listened to my concerns and needs and worked with me on the best solution for my prescription. I will absolutely return for my vision needs!