Reviews

My experience with them at their Astoria location was horrific. Not only did they provide me with faulty glasses and initially claimed they would repair them, but they also placed the burden of responsibility on me if any damage occurred during the repair process. To compound the issue, they charged me $88 for the service, only to discover later that my insurance co-payment should have been just $40.

I wish I could give 0 stars. Very disappointed with the timeliness and professionalism and care of this specialist and her practice. I had a 3:15 appointment for my son as I am a public school teacher and he is also in school. At 5:00 when we were still waiting to be seen the staff seemed to be annoyed at my presence and others who where waiting as they where prepping to close the office. At this time I discovered that another family who was waiting with me had been given the same appointment time. Another family that was scheduled just 10 minutes BEFORE us and still waiting said this was the second time they had been seen HOURS after the scheduled appointment time. When I was finally seen at 5:40. I was offered no apology. I brought the situation up to Dr. Weeks who replied that this is a normal outcome when their are "late evening appointments". She seemed very cold and unapologetic. She suggested that I make earlier appointments to avoid this happening as other appointment can run over. I suggested she have her scheduling team make few appointments in a day to alleviate the issue. I mentioned to her that my sons eye check was developmentally inappropriate ( he was a fresh 4 being asked to identify letters and a means of determining vision) as a kindergarten teacher I know that early letter recognition for that purpose shouldn't begin until 4-5 months of kindergarten--not the beginning of pre-k. I knew from visiting before that she should have been given a "common objects test". Her response to that was that the tech was new and she expects new staff to make mistakes. To make matters worse she performed a surgery for my son's Ptosis in July and said it should be completely healed in 2 months. She volunteered this info. It was not---far from-- and even now at 5 moths post op he still has issues closing the eye. When I asked what the likely outcome would be as this surgery clearly didn't have a desired outcome and his eyes are nowhere near symmetrical she said that we can "explore options for another surgery" . So she botched a surgery and now suggests that I should pay her to fix the work and put my son through the difficult healing process again. Finally, I've been told i have a balance by this office 3 separate times during check- in and each time I'm shame walked to the billing department just to explain EVERYTIME that I had met my deductible as well as paid my surgery balance IN FULL before my sons surgery. Trust me, Weeks would not have touched my son without receiving payment first. Held up for 15 minutes or so each time for them to site billing/coding issues as the reason for the flag on my account. JUST TO FIND OUT THAT HER OFFICE ACTUALLY OWED ME OVER 400 DOLLARS! But of course I had to wait a few weeks to be mailed a check. I feel like I failed my son trusting this office. I wish Weeks did ANYTHING to make me feel like she was sorry my family experienced this level of disconnectedness form a healthcare provider---but nothing. Sadly, I'll need a new specialist I can trust.

I had a tiny piece of metal stuck in my cornea - tried to find an opthamologist in the area to remove it. I called several and all had days or weeks to wait for an appointment . Caitlin answered the phone at Child & Family Eye Care and assured me they could help. She scheduled me an immediate appointment with Dr. Sabrina Charrier. I arrived in about 30 minutes, and didn't even have time to complete the familiar "new patient" paperwork before they called me back and began taking care of my eye. A follow-up appointment, 2 days later, and I'm all done!! Object removed, healthy eye, no more pain!! What a refreshing change from the typical doctors office. Super Service, great docs, empathetic staff. HIGHLY RECOMMEND!!!

This place horrible . The People at the the front desk have 0 customer service . I called to make simple appointment and they have so much attitude, I mean what is going on in your life everyday to have attitude. I thought it was me just over thinking it but it's several of them ladies just blatantly rude . They also gave me wrong appointment time and sometimes doctors. It's crazy how these people work in the medical field and just don't care . If I did not have to come here , trust me I would be happiest man out there . 0 out 10.

I have strong astigmatism; finding comfortable contacts that give crisp vision has always been a challenge. The Azman team, each time, makes an effort to get the most comfortable lenses with best vision for me. They give samples for me to take home and try and follow up with an appt to access those samples. I do find coming to Azman Specialists for my eye health a top priority; I never feel rushed out. The experience is very personalized, as it should be.

Appointment took place in a timely manner (no long waiting period), the receptionist and technician were cordial and knowledgeable, the doctor gave honest and constructive diagnosis. My only negative was how long it took for me to see close up again (fine the next day). Looking forward to my next appointment.

Top notch Health department.

I can’t speak highly enough of Dr. Geiss Jr and the entire staff at Eye Associates of CNY. I sustained a traumatic cornea injury over the weekend and was scheduled to follow up at a general Ophthalmology clinic on Monday but really preferred to see a cornea specialist. I called Dr. Geiss’ office and explained the situation and, despite the fact that I wasn’t an established patient, they told me they would be happy to see me and to come right in. I have had daily follow-ups all week and every time I go the staff welcomes me by name without having to check my chart. Dr Geiss spends ample time during each visit explaining his findings and what the next steps will be. They’re also considerate of your time and encourage you to call ahead of your appointment to see if the doctor is running behind, in which case they tell you to come at a later time so you aren’t stuck waiting. Though I would rather not have had this injury in the first place, I will say that going to Dr Geiss’ office and being treated so kindly all week has made the healing process so much easier Thank you Eye Associates of CNY!

I went Eye smart Optometry. Dr Andrian Leon Nguyen and miss Mai they are so sweet and nice. I like here. I will come back .

I've been going with this eye doctor for a good while and so far I have no problems everything is doing well my eye is are gotten a lot stronger and better especially wearing my reading glasses and also sunglasses give you five stars Mr doctor Neil F. Sika, OD. keep up doing a great job Mr Neil God bless you and your family stay safe stay strong stay healthy

I do not recommend going here. This place also has outdated glasses frames. Saw Dr. Justin Burk in May 2023 I constantly have dry eyes. Dr. Burk said it was allergies and dry Utah weather. Got new glasses elsewhere, still cant see clear from the left eye. Went back to Dr. Burk told him my left eye was not clear. He spent time looking at left eye, I know he saw something and brushed it off. Went to a different optometrist who did a better job and took time to examine my eyes. New Dr. said my eyes were dry and damaged; prescribed me eyedrops and referred me to a cornea specialist.