Reviews

Been coming here for years with my children as well. I like how Dr. Tillman takes time to answer concerns and questions. Sometimes there's a wait, but sometimes I get right in and out. I never experienced what the previous person mentioned.

My wife says the staff and doctors are great! Friendly, professional, and knowledgeable. It's a very nice Large facility. They also have what appears to be a commercial Keurig machine in the waiting area for your use. I say appears as I'm not a coffee drinker so not familiar with the devices.

Very helpful, very excellent staff. Took time to make sure everything was just right.

Dr. Acton was great with our son! Everyone was kind and we were in and out on time.

Optometrist is great but front office staff is not very helpful choosing glasses. They just left me to choose my own while they were on the computer.

Fast check in, neat place, First time here and will update once I have more visits

Dr Saba is a good doctor, but the service is horrible! Thee tried to sell me year frame that sells for usd 320 in every high end store for usd 499, and did not give me a print of my prescription and the itemized bill while they were quick to charge my credit card. It has been 2 days and I am still chasing them for my prescription and itemized bill. If you want to save tune and energy, and your money, stay away from this provider.

My first ever google review, and I hope for it to be my last. I try my hardest to always look at the bright side and look past mistakes, giving the business the benefit of the doubt. I would strongly advise customers to shop elsewhere for any eye prescription needs. I came in for an appointment, waited 50 minutes past the time, was not listened to during my exam, and was treated extremely poorly. Wasted an entire day full of time and energy, with no new prescription to show for.

Just outstanding , thorough , polite and very personable professional.

We appreciate Dr. Morrow and her staff so much! She is so compassionate and takes the time to make sure you understand everything and are comfortable with the plan going forward. I am confident her treatment recommendations are all based on what is best for the patient and not her balance sheet. I've been to other clinics where I did not have such confidence. She truly cares about her patients!!! Update: Fluke saw Dr. Morrow for the last time a little over a week ago. She'd kept him pain free for as long as she could but he had finally reached that point in his life where he was no longer playing with his toys and struggled to do everyday activities. A part of our hearts died with Fluke, but Dr. Morrow & her team were so compassionate. They worked us in because even though we didn't have an appointment, their philosophy is that no dog should have to wait in pain for an appointment. A lovely woman placed a soft blanket on the floor to make him more comfortable. Dr. Morrow came in with a Tech to prepare the IV. Each stage was explained clearly and thoroughly. She gave us as much choice as anyone can have during such a difficult time. Only when we were absolutely ready did she push the plunger down. Fluke calmly and peacefully passed. Dr. Morrow was so patient with my husband and me as we sobbed over our sweet boy. We never felt rushed at any stage. Today, we received a condolence card in the mail, hand signed by all the staff. An amazing gesture that came at the perfect time. The card included a print of his paw and flower seeds we can plant in his honor. I share this painful story so people will know that with UP Veterinary, Dr. Morrow and her team, you get amazing, high quality service, but without pressure or guilt. They never once made us feel bad for choosing one option over another. We were treated with respect and most importantly, Fluke was treated with respect. (I'm not crying...You're crying)

I walked in. Jan attended me, she checked proper discounts for me happily. Helped me pick frames. It took 45 minutes. She answered my questions. She was cheerful. I picked up my glasses yesterday. I will whole heartedly recommend this location based on my experience