Reviews

Called for the first time to see if I could set up an appointment, Christine was so helpful, got us in right away. Had a great experience at the clinic and the doctor, who treated me and my kid with care! Thank you so much!!

They saved my dogs vision. He was going completely blind to to really bad cataracts. Was able to have surgery. Unfortunately one eye was really bad and could not be saved but the were able to salvage one and clean it up. Now he can see out of the remaining eye!

Really bad experience I pay for a pair of Cartier glasses $945.00 on October, first the glass they used the first time was really cheap, they broke new like a month after a bought them, like a month ago they just went loose and their excuse they are frameless and that make the glasses fragile, even though they Kept the glasses for 15 days, after that time one of the managers called me, and told me to pick them up, they changed the screws for the ones that come with them and washed their hands, very disappointing because of the money that I spent on the Cartier Glasses, the worst glasses that I have bought in my life, I would never go back to that place, I spent almost $1700.0 en two pairs of glasses and I felt treated for the manager the worst, it looks to me that he felt that he owns these optic, and what he does is damage the place, a manager is to work out with the client especially in a situación like this, shame on him, and I hope someone above him reads this review and take care of him, I told him about my review and I don’t think 🤔 he cared about it, so please be careful to buy glasses in an Optic world at Dadeland mall, for me the worst experience after the amount of money that I spend. I forgot to said that the Cartier Glasses are still under guarantee it expires till October 2019 I won’t answer, you as an owner should review more careful your employees, the day I went to have my glasses fixed I was told that they didn’t have technician at the moment, but anyway is a bad optic and I felt that it is the worst buy I had done ever. Thanks for you replay, don’t bother to replay back

I visited the store without an appointment on 12/07/23 at 6:29 PM. At the front desk, I was greeted by a very polite and extremely helpful lady. After explaining my issue, she promptly went to the technician’s office on her own to speak with David. When she returned, she informed me that David had kindly replaced the nose pads on my recently purchased glasses. The original ones were uncomfortably plasticky. Impressively, they didn’t charge me for this service, a generous gesture that I deeply appreciate. I am truly thankful to these kind and dedicated individuals who have renewed my faith in the future of our country. God bless.

Probably the last full service family owned Optical business that really cares about the customer. If you want a genuine product and care give DC a call!

Staff was friendly. I was greeted as I came in (not like last year's reception). Nicole was efficient, careful and personable. Dr. Hurt is always attentive, SO skilled and I left feeling that my eyes were examined well and accurate results were shared with me. Amy, in the glasses' store, was very gracious and helpful without being pushy to buy at this moment. Greatly appreciated. So, I will buy shortly.

This review is long overdue. I have seen Dr. Hedaya several times over the years and have always been deeply impressed by his care. Because of a past vitreous detachment, I require regular monitoring. Dr. Hedaya always takes the time to thoroughly answer my questions and address my concerns. I am incredibly grateful to have him as my doctor.

I cannot recommend Preferred EyeCare Center enough! Not only is Dr. Click kind, compassionate, and incredibly thorough, her staff is amazing too! My husband and I were in a bind and forgot contacts while traveling recently and the office coordinator, Doug, went above and beyond calling multiple doctors in our area until he found someone to give us trials until we got home. His kindness and selflessness blew us a way because he did not have to do that in the middle of his busy day. You will love the team and service at Preferred EyeCare Center for all of your eyecare needs!

Since I’ve been in Nevada I come to the eye center every year for my exam and new glasses usually I’m sold but this last visit just was not it. The lady doctor was amazing but the young lady with the very long nails I just don’t think she likes her job. She demonstrates such poor customer service. She started off rude and as she didn’t even feel like doing her job. Tighten up on those customer service skills it keep your customers coming back.

This place was great! It was very easy to make an appointment online and they were well prepared when I got there so I hardly had to wait. The doctor is super friendly and was really great about answering questions and listening to my … More

I have been a patient at Swan Vision for many years. I have always received excellent customer service. I love my new glasses. When I need adjustments I can walk in at any time and know that I will get the attention I need. The associates at Swan Vision are friendly, professional, & very knowledgeable. I highly recommend Swan Vision as the place to go for professional eye care.