Reviews

After calling to have us come in for an earlier appointment, they then made my wife site there for an hour waiting to be helped. Once they were seen, the doctor put contacts in her eyes but the front desk refused to train her because they said the office was closed at 3:00. But wait, our original appointment was for 3:30 today, how are you now closing at 3:00. Now it's Saturday night and the contacts are stuck in her eyes until Monday when they open up. I'll be reporting this to the board... stay away.

Meghan was amazing! I needed to replace my Silhouette glasses after they broke. I called a couple other places who either weren't knowledgeable or didn't want to replace the frames. Meghan identified which frames fit my lenses and even pulled them out before I arrived. She then replaced the frames and fitted them. I was in and out in about 45 minutes. Highly recommend this place for new glasses!

I'm an old guy, and this place is hands down the best optometrist office I've ever been to. The office was friendly, and very efficient. The doctor was personable, kind and thoughtful. The examination was thorough, clearly explained, and did not feel rushed. They have technology available I have previously encountered only at a specialist MD's office. This place is a model of what an office of this kind. should be.

I was so nervous converting over from glasses to contacts but Dr. Wilson was so thorough in her examination and communication. When it came time to put them in and take them out before I left the office Megan was assisting me upfront and she was so sweet and understanding not to mention very very patient with me! She was so helpful! If you were looking for an optometrist in Temecula I highly recommend this office! Even if you need to drive 30 miles it’s worth it.

Every person I met, from the two bright ☀️ smiling 🙂 faces at the front desk; to the Sweet and kind person who did my vision test, to the 👀 Eye Dr. & their assistant. They were all extremely Pleasant, Proficient, and Professional. This was by far the most thorough, comprehensive exam of my eyes and compassionate care I have received by an Ophthalmologist. If I had to make one suggestion, please consider placing a “Pacific Eye Institute” sign on the outside of the building for patients who have trouble seeing. This would make it simpler to locate your business. I thought I was at the wrong place. I thought I was going into a rehab facility as that was the only sign I could see on the outside of the building. Just a suggestion 🤓

So this is the second time I’ve visited Pacific Eye Instatute and each time I’ve had a somewhat of a good visit. Unfortunately this time I had to get a Diabetic eye exam which I’ve never even heard of or knew that exam even existed! Fortunately the wait wasn’t long and all of the staff at Pacific Eye Instatute were all very nice and professional. I wished the doctor had explained to me a little bit better about what was going on with my eyes because I feel like there is more going on than meets the eye! Lol .. No pun intended! I understand that I have been diagnosed with dry eyes but that doesn’t explain the massive floaters that I have now. I mean ever since being diagnosed with Diabetes I have had these floaters just get worse! I’m really concerned as it’s blocking my view at times. I was told to pick up some eye drops for dry eyes then he said that he would like to do more test! I’m thankful that he is looking more into what’s going on because this is a very uncomfortable & painful experience and it’s scary too! He also talked about doing some implants to create more natural tears. I’m going to try the eye drops first and hope that , that will help and then maybe I won’t have any more issues. Fingers crossed! 🤞😊 If you’re ever in the Temecula area and are looking for a place to do a Diabetic eye exam, this would be the place to go! I would recommend Pacific Eye Institute for any of your medical needs for your eyes! They are all very nice and professional!

Dr. Smith is very thorough and conscientious, in addition to being extremely knowledgeable. He is very caring. Listens well and does not leave a stone unturned till he delivers the best care for his patients. A true professional who exceeds the scope of his oath. He is the best.

The staff is genuinely kind and welcoming. Dr. Love is extremely knowledgeable and thorough; he provided cost effective treatment recommendations for the short term and long term. Overall, a very comfortable experience for myself and my daughter.

The Doctor here is great, but the staff seriously offer the best customer service I’ve ever had. They’re kind, welcoming and PATIENT. I didn’t like how my glasses felt when I got them and they went way beyond what was expected to make me happy. All with a smile on their face and a cheerfulness that just floored me. Carmen was especially fantastic! If you’re looking, go here.

The staff at Clear Sight Optometry are all excellent. The front desk staff are extremely pleasant and very knowledgeable. Dr. Love took his time and was very thorough. Carmen was amazing! She knew the brand of glasses I was wearing and … More

I just have to say I had such a pleasant first time experience. I was able to get a same day appointment. And the staff was very attentive. The Dr. Was amazing ! Very straightforward treatment plan. No waiting time and I felt like I came to the right place. I've been suffering from severe dry allergies and when I saw the Dr. he listened,and put me on the right treatment course. I highly recommend !