Reviews

Great staff and nurses! Dr. Bokosky was great! He spent time to explain to me what was happening and what the next steps would be.

Dr Bokowski is a very skilled opthamologist. I trust his judgement. But I have issues with some of the staff. He ordered me a prescription and the MA never sent it to the pharmacy! I asked her before I left if she was going to do it snd she said she would later. At the end of the day I called my pharmacy and they never received the order. I called the office and left a message. Then I was suppose to make an appointment with Dr Morton but the receptionist said they would call me. Anyway, I like Dr Bokowski just wished the office was more organized. They do have lots of patients. But Dr Bokowski is a great surgeon!

Dr. Haak is extremely professional and is great at what he does, his office is very clean.

Acuity eye group:… If you can get someone to answer the phone (it’s unusual) and leave a message, no one will call back….as a routine… even telling the office staff about such neglect face to face in an appointment, they will acknowledge it is a problem; this has been ongoing for six months, with no improvement. Currently, after three messages in 10 days…I am waiting TO LEARN after 5 weeks when I might pick up my glasses, or when the prescription will be completed. This is the third time since January for filling these glasses for an exam that did not match my correction. And now it is FIVE weeks after being examined and paying for the prescription. I hope you have better luck. This has been my experience.

horrible experience today. was there for my roommates appointment 15 min earlier and nobody was waiting. We waited 45 minutes. Then was seen by a staff member that didn't seem to know what she was doing. She said to my roommate sorry computer is slow but she was just trying to login google and kept putting wrong info in and opening and closing browser. They should not be allowed to touch patients eyes! this office has very old technology and they have a handheld device to measure the pressure and they tell the patient that I'm going to touch your eyeball with this, bad idea. They still do the dilation here. she was not able to measure the pressure and tried many times. my poor roommates eye was scratched and very painful for a few hours. then another staff came in and put more green drops in and she couldn't do it either. So where is the doctor? we came to see the doctor. He kept saying don't touch my eyes and they kept trying. we just walked out. All the bottles on the counter were dirty and disgusting. do yourself a favor and go somewhere else, even Lenscrafters will do a much better job and clean and modern equipment.

Been waiting over 3 weeks for my prescription (which the Dr told me would take a few days to AT MOST a week and a half. No one answers your messages, no one ever answers the phone. They have $85 from me for these contacts and I still don’t have them. Everything others have said about the wait time and receptionist is also true. Its not even that they just overbook. I had the first appointment of the day at 8:00 am. I got there at 7:50. The tech came in with me, dr rolled in at 7:59 receptionist strolls in at 8:13 to check me in then proceeds to do her hair at the desk before checking me in. Didn’t actually get to go back until between 8:20/8:30. At this point I just want to get my Rx from them and go somewhere else.

I had urgent retinal reattachment surgery here with Dr. Lipson. Considering the scary circumstances (!!!) I felt warmly and competently taken care of by everyone who shepherded me through induction, prep, surgery and post-op. While I do *not* recommend having a detached retina, I *do* recommend this team if you have need of them!

I have never owned a pair of transition glasses before, and when I tried mine on for the first time while there at the store, I couldn't help grinning immensely as I looked at myself in the mirror. I don't know why something so simple could make me feel so awesome, but there I was smiling from ear to ear. Danelle was extremely helpful throughout the process and did an outstanding job helping me to find the right pair for me.