Reviews

Both onsite doctors acted extremely unprofessional and impatient. One rushed up the examination in less than 10 minutes, refused to answer a basic question about vision changes, and gave an incorrect prescription so I had to re-order second … More

My son and I had appointments today and “Dr.” Daniel Ulseth was being passive aggressive with both of us, about his views about COVID during our exams. We didn’t want to talk about COVID, we just wanted our exams. I didn’t pay to have an … More

Walked into Warby Parker because I wanted new prescription eye glasses and was greeted and helped instantly by Macaleb. He also helped me pick out glasses that I’m very excited and happy about. He was extremely knowledgeable and friendly. Dr. MacDonald was very friendly and thorough with my eye exam and also helped me understand my issues that I had with my bifocals. Will definitely go to Warby Parker Roseville Galleria for all my future needs. Highly recommend them & their staff!!

I was recommended Warby Parker to get an eye exam and new glasses, as the last time I went to another name brand business, I had a very bad experience. I was able to make an appointment for myself in a quick and easy manner. The Dr. who did my exam was very professional and patient with me. I had amazing people assist me in choosing the glasses I was interested in. I was helped by very knowledgeable staff. I have had to return to have adjustments and they help me each time. I enjoyed the experience so much I brought my 2 Daughters in for their exams and glasses. I recommend this business to a lot of people. Matthew helped me several times. He was very professional in the product and had a great vibe for reading the customer for their needs and wants.

Wow what a great customer service experience I had today at Warby Parker. I walked in and was greeted by Macaleb. I was bringing back a pair of sunglasses that I bought on line thinking they were Warby Parker.He asked what he could do for me and I said the glasses don’t fit, they’re too big etc. He immediately said he could help me and spent the next 10 minutes adjusting them without touching me …just looking. He could see exactly what was wrong and fixed them for me. I was just so happy that he was so nice and accommodating to a non customer that I said I wanted to look at their sunglasses because he wow’d me. He proceeded to pick out glasses that he thought would look good on me and not too big. Every single pair of glasses I tried on were comfortable which never happens with me. It was such a great experience I’ll go back in the future and buy additional pairs. And they only charge $100 more for prescription sunglasses which is less than I can get through my optometrist at a 20% discount. If nothing else I’m hoping the manager sees this and does recognize what a great employee they have in Macaleb. Thanks so much.

Dr Swanson is very personable and knowledgeable. With the equipment his staff used, he was able to show me a lot of details regarding the health of my eyes. He took plenty of time to answer all of my questions. I felt like I got more than just my eyes checked for an updated prescription. He was really thorough.

Dr. Swanson and staff are thorough with exams. They are professional, knowledgeable. He explains everything and answers your questions. They are friendly, caring and compassionate. I have referred my husband because they are the best. He has diabetes and needs the knowledge and care Dr. Swanson provides.

Dr. Swanson always explains things well. He is personable and makes the appt a pleasant experience. He keeps up to date on current research and techniques and helps me understand what is going on with my eyes. The office is very professional, and in this covid-19 time the procedures they used to keep the environment safe felt appropriate to me.

Great experience at this location, highly recommend. Michael Bakalor has been absolutely amazing. The knowledge this young man possesses about his craft is quite astonishing to say the least. I have been to many different “specialists” when it comes to lenses, but Michael deserves that title above and beyond.

Antonio was extremely helpful. I hadn’t bought glasses in years and he really took the time finding glasses for me to try on. He was so patient, polite, and made sure I was happy with the final selection. When I picked up my glasses another day, Rashelle and Misha helped me. They too were polite and helpful. I really liked the atmosphere and I’m grateful for the help I received from everyone. Thank you!

Joaquin was very helpful. I bought my glasses, prescription eye exam too, at LensCrafters earlier in the year. They suffered an accident, and Joaquin was able to fix them perfectly! I’ve also had a good experience with the eye doctors there.