Reviews

Joaquin was very helpful. I bought my glasses, prescription eye exam too, at LensCrafters earlier in the year. They suffered an accident, and Joaquin was able to fix them perfectly! I’ve also had a good experience with the eye doctors there.

As a family, we have been coming to Dr. Rothlisberger for ten years. This experience is unrelated to his care which has been exceptional. The front office staff unfortunately does not reflect the care given by the doctor. They are demeaning, short and unprofessional. There is a large gap between the high level care given by the doctor and how poorly the staff speaks to patients. They are quick to disregard your needs and dismiss you. The lack of professionalism is surprising after years and sadly, we won’t be returning for this reason.

This is specific to the glasses part of the office, not the exam. Twice in a week we heard the same thing after signing in and waiting; “You snuck in on me. I didn’t see you there.” No, no, we didn’t. We walked in, signed your notebook, and sat down. If that doesn’t work for you to let you know when you have customers, maybe you should adjust your process! Heck, put a light in and have customers turn it on to notify you, get your attention.

Dr Baker is absolutely hilarious and all around great guy!! My dog ended up pawing my eye after hours and Dr Baker had no problem meeting me at his office even though I wasn’t a patient of his. Quickly identified the issue, patched me up, and got me out of there!! The entire time he was in good spirits and making jokes/having fun and enjoying his time! I highly recommend Dr Baker’s office!!! I’ll absolutely be returning!!!

When seeking out a quality physician that you are comfortable with, it can become a game of hit and miss. Dr. Baker, his management personnel and staff do not play games with your care. I have been a patient of Dr. Baker for nearly 20 years. The level of care and attention to detail is unparalleled by other providers. Dr. Baker is very personable and he has a great sense of humor, as does his staff. During my most recent visit I had an issue with my insurance coverage level. His front desk manager went above and beyond the call of duty in making inquiries, putting the coverage provider on the spot in regard to my coverage and finally she discovered the mistake made on the part of my insurance provider. I have an astigmatism in one eye and Dr. Baker was able to narrow down the type of glasses prescription that would afford me the ability to have beyond 20/20 vision. When considering an optometrist, there is a kaleidoscope of options one can choose from. With Dr. Baker, you can stop the research, and narrow your focus onto the very best Optometrist in the area. If I could afford Dr. Baker and his staff 10 Stars, I would. In my opinion, you will not be disappointed with the quality of care and the attention to detail provided by this clinician.

Dr. Baker and his team are great. They make you feel at home and are very personable. My family and I have been patients for 10 years and counting. I have also referred friends whom also love Dr. Baker. You will always get a great eye exam and a good chuckle from Dr. B.

Bruce is the best!

Eyeglass World is a great location with experienced and licensed opticians. The friendly staff helped me with my existing glasses. The store offers a great selection of frames for kids, women and men. Currently (April 2023, call for availability) a promotion is running offering a buy one pair of glasses and get one pair, substantial savings. Eyeglass World’s on-site optical lab gave me added workmanship confidence. Further, an on-site live doctor (not remote video) provides eye exams that add to my confidence in the products offered. Most major vision insurance programs are accepted. In my opinion Eyeglass World provides great service and Value. They are open six days and the doctor has appointments five days a week. Another great Roseville value.

We were in area from east coast and thought to stop and ask for help with my son’s glasses as the nose pads had fallen off. Stephanie went out of her way and took extra time and care to fix it!! I tried to pay something but she said no that she loves helping with things like this. Stephanie is an exceptional employee and represents true customer service !! Thank you Stephanie.