Reviews

Best doctor and a wonderful staff❣️

Really enjoyed my visit. She made me feel very comfortable and she took the time to explain things. I will be back & I'm recommending her to everyone I know. Keep up the great work!

Dr. Nguyen took the time to really help me understand the condition of my eyes, and what I could do to ensure their health. I can’t say any of my previous doctors have been as helpful or thorough. She is also very kind and patient. Easily my favorite O.D. Highly recommend.

A thorough and informative visit. I was long overdue for an eye exam and new glasses and contacts prescriptions and the experience and results were great. I'd highly recommend this office for anyone's optometry needs.

I think she’s wonderful. I wouldn’t go anywhere else. Very knowledgeable and professional. Just wish she was open more hours.

I’ve gone here for years; check ups, medicine, and blood work all done by a great doctor.

I have worn contacts and glasses since age 14, so have had a lot of experience with optometrists. Dr. Mukai is patient,thorough, and answers all my technical questions, unlike some optometrists in the past, who didn't seem to welcome a lot of questions. I don't feel rushed through the appointment. She has a wide selection of reasonably priced quality and designer frames. I have seen similar frames priced twice as much at other places. Being allergic to nickel, I appreciate that she has affordable, nickel-free titanium frames. She also is helpful in selecting appropriate lenses and frames. She is not bound to using one lab, so she will do her best to get the best lenses for a particular client's needs. She did my shy daughter's first eye exam, and she was patient, friendly, and made her feel comfortable. I highly recommend Dr. Mukai.

DR. FRAUD! Cory Thies will make you feel like you're being examined by a used car salesman and then will fraudulently bill you for tests that you decline. I'm in a 15 month nightmare trying to get "refraction" tests which I declined and that were never performed removed from my invoice. I was told by the doctor I would have to pay out of pocket for these extra tests to "get a better look" and that insurance wouldn't cover it so I declined but then they still billed my insurance and then have been trying to collect from me ever since. I have spoken with members of this staff monthly since May 2022 and have been told it will be resolved only to have unrevised invoices resent the following month. Last night his staff left a voicemail threatening legal action at 4:58 when they knew a call couldn't be returned. My family all transferred to Costco this year and loved it. The "refraction" test is included for free there and the doctor is great. Definitely avoid this circus and go to Costco.

I'm sad to leave this review because Dr. Thies is great but the experience I just had was terrible. The service they use to confirm appointments is horrible and I asked for an apology about an incorrect text which caused us to show up when they were closed and they refused. I said maybe we need to find a new optometrist and she said great I'll cancel the appointment and hung up on me. My 6 yr old daughter has been going there since we discovered she needed glasses at 4. I'm so sad to leave Dr. Thies but this was uncalled for. Modifying this review... Issues happen, it's how you respond that is most important and Dr. Thies was awesome in how the situation was handled.