Reviews

Staff was great! Tiara and Jasmine was amazing. The doctor was great as well. They made sure my 4 year old daughter was comfortable and made sure I had all the information that I needed to get her eye sight corrected. She picked out really great glasses as well from a nice variety.

Most of the people here are great but Tom is always rude to us when we visit. He seems to have a thorn in his side about patients who go anywhere besides 730 for any of their eye needs. My daughter sees an ophthalmologist and Tom has rudely told us that the ophthalmologist doesn’t know what they’re doing and doesn’t have as much experience as he does. Today we stopped in to ask them to adjust my daughter’s frames. She broke hers and we have frames on order at 730 but knew we wouldn’t get them soon enough, so we purchased a backup pair online. Tom explained that they have a $49 service fee to get your glasses adjusted if you bought them somewhere else. Kind of annoying in this situation but whatever. Then Tom ranted at us about how they could sell glasses as cheap as the online places too if they didn’t have to employ optometrists and opticians, etc. I reminded him that we had purchased frames at 730 already but needed to order these as an emergency backup. He’s just so rude for no apparent reason. It seems he’s feeling threatened by the fact that people can purchase these goods and services elsewhere. Maybe we should. Everyone else we’ve interacted with has been great but Tom is ruining it for us.

I had a fantastic experience when I brought my daughter (almost 5) for her first eye exam. The staff were friendly and warm, and both the individual who performed my daughter's initial screening (Melissa?) and our optometrist, Dr. Yin, were wonderful with her. Everyone made us feel welcome and comfortable. So happy we found this practice!

Picked up my glasses and the temple arms are SO long they nearly wrap around my ears. Was told that’s just the way the glasses come, seriously ? Completely disappointed - have reached out to the Mfg for answers. Watching videos you can see a professional would know how to trim these properly.

Dr. Dowell was amazing & very thorough will my 14 year olds exam. We also received excellent service by everyone including great help with ordering glasses. Everyone is incredibly friendly & helpful!!

I don't think they're even in business anymore. I've tried sending them messages multiple times via their website contact form asking a couple extremely simple, basic questions, and they never, ever reply. Even if they're in business, that goes to show the level of attention and customer service over there.

I've known Dr. Heimlich for 35 years or so. There is NO ONE I would rather go to. He's kind, knowledgeable, and caring.

I bring my client here for her cataracts. She recently got surgery. Frances loves Maddie and thinks she does a great job when we come for her appointments. Maddie makes her feel comfortable and works with her to make sure everything is going smoothly. She has a speech impediment and Maddie makes sure she understood her correctly before proceeding. Would recommend Maddie/Kirk to other people!

Great experience with Dr Carter Kirk. He did my evaluation for cataract surgery. Thorough and complete. He did recommend surgery for my left eye and walk me thru options. Grateful for such s kind and understanding Dr. I did ask alot of questions and Dr Carter answered them all.

Very, very happy with the services provided by Kirk Eye Center. The entire team at Kirk Eye Center are professional, caring and thorough in their duties. I could not be happier with the outcome of my cataract surgery.

Don't bring your child here! The doctor is not qualified to work with children, she is very rough and forceful. She made my daughter cry after grabbing her hand for nervously scratching at her precious chair. Then after all of that, she refused to give my daughter a prescription for glasses. Stay far away!